1 option
Business relationships, happiness at work, and customer behavior.
- Format:
- Video
- Series:
- AMA-TV.
- AMA-TV
- Language:
- English
- Subjects (All):
- Customer relations--Management.
- Customer relations.
- Genre:
- Nonfiction television programs.
- Internet videos.
- Physical Description:
- 1 online resource (1 video file (6 min., 35 sec.)) : sound, colour.
- Place of Publication:
- Chicago, IL : American Marketing Association, 2013.
- Language Note:
- Closed-captions in English.
- Summary:
- It's often the small details and personal touches that make a business relationship. See how a hand-written letter to a client can establish a lasting personal bond.
- Participant:
- Presenters, Randell Mauricio, EvaKovacs.
- Notes:
- Description based on online resource; title from home page (viewed on July 14, 2016).
- ISBN:
- 1-4739-8599-4
- 9781473985995
- OCLC:
- 1001693287
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.