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Customer relationship management at Wagamama restaurant.
- Format:
- Video
- Series:
- SAGE video in practice.
- SAGE video in practice
- Language:
- English
- Subjects (All):
- Customer relations--Management--Case studies.
- Customer relations.
- Genre:
- Nonfiction television programs.
- Internet videos.
- Physical Description:
- 1 online resource (1 video file (8 min., 46 sec.)) : sound, colour.
- Place of Publication:
- London, United Kingdom : SAGE Publications Ltd, 2016.
- Language Note:
- Closed-captions in English.
- Summary:
- General manager Christian Hill explains how he manages a struggling franchise of Wagamama in Camden. He discusses his strategies for gaining new customers and luring back customers who have stopped coming to the restaurant.
- Participant:
- Practitioner, Christian Hill.
- Notes:
- Description based on online resource; title from home page (viewed on February 25, 2016).
- ISBN:
- 1-4739-6354-0
- 9781473963542
- OCLC:
- 1001718081
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