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Customer relationship management at Wagamama restaurant.

SAGE Video: Business and Management Available online

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Format:
Video
Contributor:
Hill, Christian, interviewee.
Series:
SAGE video in practice.
SAGE video in practice
Language:
English
Subjects (All):
Customer relations--Management--Case studies.
Customer relations.
Genre:
Nonfiction television programs.
Internet videos.
Physical Description:
1 online resource (1 video file (8 min., 46 sec.)) : sound, colour.
Place of Publication:
London, United Kingdom : SAGE Publications Ltd, 2016.
Language Note:
Closed-captions in English.
Summary:
General manager Christian Hill explains how he manages a struggling franchise of Wagamama in Camden. He discusses his strategies for gaining new customers and luring back customers who have stopped coming to the restaurant.
Participant:
Practitioner, Christian Hill.
Notes:
Description based on online resource; title from home page (viewed on February 25, 2016).
ISBN:
1-4739-6354-0
9781473963542
OCLC:
1001718081

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