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Exploring Services Science : 7th International Conference, IESS 2016, Bucharest, Romania, May 25-27, 2016, Proceedings / edited by Theodor Borangiu, Monica Drăgoicea, Henriqueta Nóvoa.
- Format:
- Book
- Series:
- Computer Science (Springer-11645)
- Lecture notes in business information processing 1865-1348 ; 247.
- Lecture Notes in Business Information Processing, 1865-1348 ; 247
- Language:
- English
- Subjects (All):
- Application software.
- Management information systems.
- Software engineering.
- Artificial intelligence.
- Medical informatics.
- Information Systems Applications (incl. Internet).
- Business IT Infrastructure.
- Software Engineering.
- Artificial Intelligence.
- Computer Appl. in Administrative Data Processing.
- Health Informatics.
- Local Subjects:
- Information Systems Applications (incl. Internet).
- Business IT Infrastructure.
- Software Engineering.
- Artificial Intelligence.
- Computer Appl. in Administrative Data Processing.
- Health Informatics.
- Physical Description:
- 1 online resource (XVI, 762 pages) : 195 illustrations.
- Edition:
- First edition 2016.
- Contained In:
- Springer eBooks
- Place of Publication:
- Cham : Springer International Publishing : Imprint: Springer, 2016.
- System Details:
- text file PDF
- Summary:
- This book contains the refereed proceedings of the 7th International Conference on Exploring Service Science (IESS), held in Bucharest, Romania, in May 2016. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider the topics service exploration theories and processes; modeling service requirements and management of business processes; value co-creation through knowledge management and user-centric services; service design methodologies and patterns; service innovation and strategy; IT-based service engineering; servitization in sustainable manufacturing; product-service systems; business software services and data-driven service design; web service design and service-oriented agents; IoT and mobile apps for public transport service management; e-health services and medical data interoperability; and service and IT-oriented learning and education systems.
- Contents:
- Part 1: Service Exploration Theories and Processes
- Part 2: Modelling Service Requirements and Management of Business Processes
- Part 3: Value Co-Creation Through Knowledge Management and User-Centric Services
- Part 4: Service Design Methodologies and Patterns
- Part 5: Service Innovation and Strategy
- Part 6: IT-based Service Engineering
- Part 7: Servitization in Sustainable Manufacturing: Models and Information Technologies
- Part 8: Product-Service Systems
- Part 9: Business Software Services and Data-Driven Service Design
- Part 10: Web Service Design and Service-Oriented Agents
- Part 11: IoT and Mobile Apps for Public Transport Service Management
- Part 12: E-Health Services and Medical Data Interoperability
- Part 13: Service and IT-oriented Learning and Education Systems.
- Other Format:
- Printed edition:
- ISBN:
- 978-3-319-32689-4
- 9783319326894
- Access Restriction:
- Restricted for use by site license.
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