Knowledge Management in Electronic Government : 4th IFIP International Working Conference, KMGov 2003, Rhodes, Greece, May 26-28, 2003, Proceedings / edited by Maria A. Wimmer.

Format:

Book

Contributor:

Wimmer, Maria A., editor.

SpringerLink (Online service)

Series:

Computer Science (Springer-11645)

Lecture notes in computer science. Lecture notes in artificial intelligence ; 2645.

Lecture Notes in Artificial Intelligence ; 2645

Language:

English

Subjects (All):

Political science.

Data structures (Computer science).

Artificial intelligence.

Application software.

Computers and civilization.

Computers.

Law and legislation.

Political Science.

Data Structures and Information Theory.

Artificial Intelligence.

Information Systems Applications (incl. Internet).

Computers and Society.

Legal Aspects of Computing.

Local Subjects:

Political Science.

Data Structures and Information Theory.

Artificial Intelligence.

Information Systems Applications (incl. Internet).

Computers and Society.

Legal Aspects of Computing.

Physical Description:

1 online resource (XI, 320 pages).

Edition:

First edition 2003.

Contained In:

Springer eBooks

Place of Publication:

Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2003.

System Details:

text file PDF

Summary:

The importance of Knowledge Management (KM) is increasingly recognized in business and public sector domains. The latter is particularly suitable for KM implementations since it deals with information and knowledge resources at a large scale: much of the work of public authorities deals with the elaboration of data, information and knowledge on citizens, businesses, society, markets, the environment, law, politics, et cetera Even most products of public administration and government work are delivered in the shape of information and knowledge themselves. This especially applies to policies, management, and the regulation and monitoring of society, markets and the environment. Governments expect advanced support from KM concepts and tools to exploit these huge knowledge and information resources in an efficient way. Not only does the trend towards a knowledge society call for KM solutions, but current e government developments also significantly influence the public sector. Ample access to remote information and knowledge resources is needed in order to facilitate: Citizen and businesses oriented service delivery, including one stop service provision; interorganizational co operation between governmental agencies; cross border support for complex administrative decision making; e government integration of dislocated information and knowledge sources into a fabric of global virtual knowledge.

Contents:

KM Concepts for Inter-organisation Cooperation

Distributed Knowledge Repositories for Pan-European Public Services

An E-service-Based Framework for Inter-administration Cooperation

Evaluation of Life-Event Portals: Multi-attribute Model and Case Study

Knowledge Management Requirements and Models for Pan-European Public Administration Service Delivery

Requirements for KM Systems in Government

Requirements Engineering for Knowledge Management in eGovernment

Abort or Retry - A Role for Legal Knowledge Based Systems in Electronic Service Delivery?

E-knowledge Management in Public Administration: An Agenda for the Future

Key Success Factors for Electronic Inter-organisational Co-operation between Government Agencies

Improving Government Activity through KM

Big Vision, Small Steps: A KM Strategy within a US Agency's Policy Content Management Environment

Vigorous Knowledge Management in the Dutch Public Sector

MPs and KM: How Strict ICT Policy Has Enabled Development of Personalized KM Services in the Parliament of Finland

Representing Governmental Knowledge

GovML: A Markup Language for Describing Public Services and Life Events

Knowledge Management Applied to E-government Services: The Use of an Ontology

Collaborative Knowledge Management and Ontologies The ONTO-LOGGING Platform

A Knowledge Engineering Approach to Comparing Legislation

Innovative Technologies to Support KM

How Knowledge Management Can Support the IT Security of eGovernment Services

Knowledge Enhanced E-government Portal

A Collaborative E-authoring Tool for Knowledge Assets

Emergent Functions in Intranet Information Management

KM Tools for Public Administrations

Knowledge Management in Public Web Call Centres

Knowledge Management for Organisationally Mobile Public Employees

Process-Based Knowledge Management and Modelling in E-government - An Inevitable Combination

Learning and Personal Development within the Public Sector by a Cognitive Narrative Cultural Approach

Data Management and AI in E-government

Optimizing Cooperation in Spatial Planning for eGovernment

A Knowledge Management Environment for Knowledge Working Communities Fostering Local Development

Empowering Society through Knowledge Records

Application of KM Platforms for Internal Operations

Using Knowledge Management to Improve Transparency in E-voting

KIWI: Building Innovative Knowledge Management Infrastructure within European Public Administration. The Case of Prefecture of Milan

Business Process Modelling and Help Systems as Part of KM in E-government

A Knowledge Management System for E-government Projects and Actors

E-government Attempts in ESCWA Member Countries.

Other Format:

Printed edition:

ISBN:

978-3-540-44836-5

9783540448365

Access Restriction:

Restricted for use by site license.