Six sigma for project managers / Steve Neuendorf.

Format:

Book

Author/Creator:

Neuendorf, Steve, 1951- author.

Series:

Project management essential library.

Project Management Essential Library

Language:

English

Subjects (All):

Six sigma (Quality control standard).

Project management.

Project management essential library.

Total quality management.

Physical Description:

1 online resource (70 p.)

Place of Publication:

Vienna, Virginia : Management Concepts, 2004.

Language Note:

English

Summary:

Six Sigma is a collection of ideas and tools that many organizations are using as part of their efforts to improve the quality of their products and services. This book explores the concepts that project managers require to make six sigma work for their organizations.

Contents:

Title Page; Copyright; About the Author; Dedication; Table of Contents; Preface; CHAPTER 1: What Is Six Sigma?; CHAPTER 2: Six Sigma As a Metric; Defining Defects; Six Sigma As a Strategic-level Metric; Understanding Sigma-Level Metrics; CHAPTER 3: Six Sigma As a Goal; Improving Quality; Traditional Quality Control; Six Sigma Level of Quality; CHAPTER 4: Six Sigma "by the Belts"; CHAPTER 5: Implementing a Formal SixSigmaProgram; Focus on the Customer; Data- and Fact-driven Management; Process Focus on Management and Improvement; Proactive Management; Boundaryless Collaboration

Drive for Perfection, Tolerance for FailureSuccessful Six Sigma Implementation; CHAPTER 6: "Ultimate" Six Sigma; Benefits of Ultimate Six Sigma; Additional Tools; CHAPTER 7: Applying Six Sigma to Project Management; Process Issues; Measurement Issues; CHAPTER 8: Organizing for Six Sigma; Vision; Skills; Incentives; Resources; Action; Index

Notes:

Includes index.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9781523096954

1523096950

9781567263879

1567263879

9781613448427

1613448422