Six Sigma quality for business & manufacture / by M. Joseph Gordon, Jr.

Format:

Book

Author/Creator:

Gordon, M. Joseph.

Language:

English

Subjects (All):

Quality control.

Process control.

Physical Description:

1 online resource (573 p.)

Place of Publication:

Amsterdam ; Boston : Elsevier, 2002.

Language Note:

English

Summary:

Six Sigma is Business and Industry's newest recognized quality program. This text provides information and instructions for new and current quality professionals in order to help employ methods to attain Six Sigma defect quality assurance within their company.All areas of business and manufacture are covered. Detailed checklists, questionnaires and forms assist personnel in developing their own programs to 'prevent' problems from occurring and to solve new and long-term problems in services and manufacturing. Examples and formulae are provided for use to determine if, when and then how

Contents:

Front Cover; Six Sigma Quality: for Business & Manufacture; Copyright Page; Contents; Preface; Acknowledgments; Chapter 1. How Companies Use Six Sigma to Improve Processes and Prevent Problems; Programs That Can be Initiated; Quality Implementation Tools; Six Sigma Programs; Six Sigma Risk and Fault Abatement; Defect Reduction; Where Can Six Sigma Breakthrough Occur; Measure - Analyze - Improve - Control; Program Analysis; Check Lists for Six Sigma Analysis; Selecting the Six Sigma Program; Establish Quality Improvements; Quality Function Deployment

Six Sigma Program Implementation GuidelinesTraining; Communication; References; Chapter 2. Six Sigma Implementation Process; Rate of Six Sigma Implementation; The Key is Managing for Six Sigma; Designing for Six Sigma; Processing for Six Sigma; Rates for the Employment of Six Sigma Methodologies; Establishing the Base Line for Six Sigma Improvement; Determine Your Baseline Quality Level for Six Sigma Analysis; Monthly Improvement Rate Significance for Change; Quality Function Deployment; Establishing QFD Operations; Steps in the QFD Implementation Process; QFD Analysis Conclusions

Selecting Six Sigma Black Belt and Team CandidatesSix Sigma Black Belt Selection; Black Belts Embed Six Sigma Methods into Company Culture; Selection of a Champion for Six Sigma Team Success; Personnel Requirements; Selecting Team Members; Define Six Sigma Team Roles; Quality Team Charter; Team Member Task Assignments; Company Departmental Organization and Responsibility; Six Sigma Data Collection; Establish Data Collection; Training Options; Technical Six Sigma Knowledge Required for Quality Improvement; Goal Setting; Planning and Implementation Processes; References

Chapter 3. Reasons for Implementing Six SigmaContributor to Quality Example; How Tight is Six Sigma Quality; Initial States of Implementation of Six Sigma for Business and Manufacturing; Anticipated Early Six Sigma Results; Six Sigma Team Skills; Problems Identified to Complexity; Analysis of Complex Problems or Process Improvements; How a Six Sigma Team Solved a Problem; References; Chapter 4. Design Your Operations for Six Sigma Manufacture; Six Sigma Design Matrix; Elimination of Seventy to Eighty Percent of Final Design Problems with Six Sigma; Design Steps for Six Sigma Production

Failure Mode and Effects Analysis (FMEA)Use of Check Lists for a FMEA; Use of Trouble Shooting Guides for a FMEA; FMEA Team Development; Assumptions for the FMEA Process; Manufacturing Cell Equipment and Operations; Manufacturing Cell External Support Systems; Supplier and Customer - Past and Future Requirements; Maintenance One of the Keys to Six Sigma Quality Operation; Preventative Maintenance the Company Goal; Benefits to Company Production Schedule; Use of the Maintenance FMEA; Occurrence; Detection for Prevention of Problems; Predicative Methods; Cause and Effect Analysis

Example of Cause and Effect Analysis

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

1-281-03886-5

9786611038861

0-08-054125-9

OCLC:

476100997