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User friendly : how the hidden rules of design are changing the way we live, work, and play / Cliff Kuang with Robert Fabricant.

Loaned to Another Library TS171.4 .K83 2019
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Format:
Book
Author/Creator:
Kuang, Cliff, 1978- author.
Contributor:
Fabricant, Robert, 1966-
Language:
English
Subjects (All):
Product design--Social aspects.
Product design.
Social aspects.
Physical Description:
405 pages ; 22 cm
Edition:
First edition.
Place of Publication:
New York : MCD/Farrar, Straus and Giroux, 2019.
Summary:
Combining the expertise and insight of a leading journalist and a pioneering designer, Kuang and Fabricant provide a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable.
It is a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Kuang and Fabricant unpack the ways in which the world has been-- and continues to be-- remade according to the principles of the once-obscure discipline of user-experience design. They map the hidden rules of the designed world and shed light on how those rules have caused our world to change. You'll never interact with technology the same way again. -- adapted from jacket
Contents:
The empire of user-friendliness
Part I: Easy to use. Confusion
Industry
Error
Trust
Metaphor
Part II: Easy to want. Empathy
Humanity
Personalization
Peril
Promise
Seeing the world through user-friendly eyes
Appendix: A brief history of "user friendly".
Notes:
Includes bibliographical references (pages 349-385) and index.
ISBN:
9780374279752
0374279756
OCLC:
1053574701

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