Putting ITILʼ Into Practice: Applying ITILʼ 4 Foundation Concepts/ with David Pultorak.

Format:

Video

Author/Creator:

Pultorak, David, speaker.

Contributor:

linkedin.com (Firm)

Language:

English

Genre:

Instructional films.

Educational films.

Video recordings.

Physical Description:

1 online resource

polychrome

Place of Publication:

Carpenteria, CA:: linkedin.com, 2019.

System Details:

Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.

Summary:

Move ITILʼ principles into practice. Explore the seven ways framework for applying ITILʼ Foundation concepts, with all new content for ITILʼ 4.

The Putting ITILʼ Into Practice series is designed to help ITILʼ Foundation-certified professionals apply the concepts they have learned. It offers a fresh, agile, and directly applicable approach to help individuals, teams, and organizations implement ITILʼ. This course introduces the seven ways framework for applying ITILʼ Foundation concepts, with all new content for ITILʼ 4?the version that brings IT service management concepts into the cloud-based era. Instructor David Pultorak covers how to apply the topics covered in ITILʼ 4 Foundation: the four dimensions of service management, the ITILʼ service value system, ITILʼ guiding principles, service value chain activities, and ITILʼ service management practices. In each chapter, David provides tips for moving concepts into practice. He helps you think through dos and don'ts and provides valuable references and resources for learning more.

Participant:

Presenter: David Pultorak

Notes:

10/21/20191

Access Restriction:

Restricted for use by site license.