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The handbook of behavioral operations management : social and psychological dynamics in production and service settings
- Format:
- Book
- Author/Creator:
- Bendoly
- Language:
- English
- Subjects (All):
- Production management--Psychological aspects.
- Production management.
- Management science.
- Physical Description:
- 1 online resource : illustrations (black and white)
- Other Title:
- Behavioral operations management
- Place of Publication:
- New York : Oxford University Press, 2015.
- Language Note:
- English
- Summary:
- This handbook provides easy-to-access insights into behavioural phenomena common to production and service settings. The text provides ready-to-play games and other activities that allow instructors to demonstrate the phenomena in class and corporate training settings, and applicable prescriptions for practice. The text relates biases and heuristics leveraged by workers and managers to their motivations and the complex real-world dynamics of a variety of operations management and supply chain contexts.
- Notes:
- Bibliographic Level Mode of Issuance: Monograph
- Includes bibliographical references and index.
- Description based on online resource; title from home page (viewed on April 8, 2015).
- ISBN:
- 0-19-023933-6
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