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Crisis management in a complex world / Dawn R. Gilpin and Priscilla J. Murphy.
- Format:
- Book
- Author/Creator:
- Gilpin, Dawn R.
- Language:
- English
- Subjects (All):
- Crisis management.
- Problem solving.
- Physical Description:
- 1 online resource (219 p.)
- Place of Publication:
- New York : Oxford University Press, 2008.
- Language Note:
- English
- Summary:
- This book pairs real-world examples from across the globe with theory-based analysis to show why simplification often fails to alleviate crises, and can even intensify them. Gilpin and Murphy propose a new, complexity-based approach to organizational learning that can allow organizations to adapt quickly to new circumstances.
- Contents:
- Contents; 1. Introduction: A Paradigm Shift in Crisis Management; Part I: Complexity, Crisis, and Control; Case History: The Spinach Contamination Crisis; 2. Crisis Communication: The Evolution of a Field; 3. Theories of Complexity; 4. Predictability and Control in Complex Systems; Part II: The Complexity of Knowledge and Learning; Case History: Knowledge, Uncertainty, and Expertise-NASA; 5. The Complexity of Information and Assimilation: Knowledge and Ignorance; 6. The Complexity of Understanding: Constructive and Deviant Learning
- 7. Sorting Out the Complex World: Sensemaking and Decision MakingPart III: Reconfiguring the Dominant Paradigm; Case History: Nonlinear Diffusion-China and Food Contamination; 8. Complexity, Crisis, and the Expert Organization: Reconfiguring the Dominant Paradigm; 9. Expecting the Unexpected: Challenging Precrisis Assumptions; 10. Adapting to a Complex World: Challenging Assumptions During a Crisis; 11. Complex Recovery: Challenging Assumptions After a Crisis; 12. Conclusion: Reframing Crisis Management in a Complex World; References; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q
- RS; T; U; V; W; Y; Z
- Notes:
- GOBI
- Description based upon print version of record.
- Description based on print version record.
- Includes bibliographical references (p. 179-196) and index.
- ISBN:
- 0-19-988699-7
- 1-281-37481-4
- 0-19-971648-X
- 1-4356-5682-2
- 9786611374815
- OCLC:
- 254162045
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