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Servicescapes: Cruises and the Production of Experience / Jesse Smith.
Connect to full text Available online
View online- Format:
- Book
- Thesis/Dissertation
- Author/Creator:
- Smith, Jesse, author.
- Language:
- English
- Subjects (All):
- History.
- Science history.
- American history.
- History and Sociology of Science--Penn dissertations.
- Penn dissertations--History and Sociology of Science.
- Local Subjects:
- History.
- Science history.
- American history.
- History and Sociology of Science--Penn dissertations.
- Penn dissertations--History and Sociology of Science.
- Genre:
- Academic theses.
- Physical Description:
- 1 online resource (254 pages)
- Contained In:
- Dissertations Abstracts International 81-03A.
- Place of Publication:
- [Philadelphia, Pennsylvania] : University of Pennsylvania ; Ann Arbor : ProQuest Dissertations & Theses, 2019.
- Language Note:
- English
- System Details:
- Mode of access: World Wide Web.
- text file
- Summary:
- "Servicescapes: Cruises and the Production of Experience" details the history of an experiential product in the United States in the second half of the twentieth century. It introduces and uses the analytical framework of the servicescape to trace the complex entanglement of infrastructural, environmental, technical, atmospheric, and social elements that together produce a cruise product. These elements include geography and climate; harbor and port development; passenger terminal architecture and construction; ship design and operations; and hospitality management, research, and training. I use this product to argue for greater scholarship on services as an economic category with the history of technology, environmental history, and the history of science. I offer this framework both as a model for capturing the material, discursive, and cultural dimensions of seemingly intangible consumer products, and as a means of understanding the production of serviced individuals in the later decades of the last century.
- Notes:
- Source: Dissertations Abstracts International, Volume: 81-03, Section: A.
- Advisors: Benson, Etienne; Committee members: John Tresch; Adelheid Voskuhl.
- Department: History and Sociology of Science.
- Ph.D. University of Pennsylvania 2019.
- Local Notes:
- School code: 0175
- ISBN:
- 9781088370568
- Access Restriction:
- Restricted for use by site license.
- This item is not available from ProQuest Dissertations & Theses.
- This item must not be sold to any third party vendors.
- This item must not be added to any third party search indexes.
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