Trailblazer : the power of business as the greatest platform for change / Marc Benioff and Monica Langley.

Format:

Book

Author/Creator:

Benioff, Marc R., 1964- author.

Langley, Monica, author.

Language:

English

Subjects (All):

Leadership.

Customer relations.

Technological innovations--Management.

Technological innovations.

Physical Description:

x, 251 pages ; 25 cm

Edition:

First edition.

Place of Publication:

New York : Currency, [2019]

Summary:

"The founder and CEO of Salesforce reveals the secrets to building a world-class culture and offers a model for leadership that will define the most successful companies of the future. Trailblazer is Marc Benioff's answer to the one question he's most often asked: what is the secret to driving continuous growth and innovation. His answer: building a culture where values permeate everything you do. As the world has grown vastly more complicated, says Benioff, new pressures, threats, and moral conundrums have inserted themselves into the daily agenda. And none of us in the business world can afford to sit on the sidelines and ignore what's going on outside the walls of our workplaces. Because in the future, profits and progress will no longer be sustainable unless they serve the greater good. In a rare behind-the-scenes look at the inner workings of one of the world's most admired companies, he reveals how Salesforce's core values--trust, customer success, innovation, and equality--create value: how they have become the company's greatest competitive advantage, and the most powerful engine of its success. Along the way, Benioff describes how the company's values come to life, forming the bedrock of a resilient company culture that empowers every employee, at every level, to do the best work of their lives. And he shares insights and best practices for anyone in any company who wants to adapt their culture to thrive in the face of the inevitable disruption ahead. Whether you run a company, lead a small team, or have just draped an ID badge around your neck for the first time, Trailblazer reveals how anyone, in any workplace, can become a powerful agent of change"-- Provided by publisher.

Contents:

Part I Values Create Value

A New Direction p. 3

1 Beginnings: The Benioffs of San Francisco p. 11

2 Values: What You Do Matters p. 26

3 Trust: The Number One Value p. 37

4 Customer Success: Transformation Through Technology p. 60

5 Innovation: Artificial Intelligence and the Power of Ecosystems p. 82

6 Equality: A Good Look in the Mirror p. 100

Part II Business Is the Greatest Platform for Change

Shared Knowledge p. 123

7 OHANA: Redefining Corporate Culture p. 129

8 Giving Back Means Looking Forward: Investing in the Trailblazers of the Future p. 147

8 Beginner's Mind: From a Blank Page to the Same Page p. 166

10 Stakeholders: We Are All Connected on This Planet p. 184

11 The Activist CEO: Taking a Stand Is Not Optional p. 203.

Notes:

Includes index.

ISBN:

9781984825193

1984825194

OCLC:

1112139433