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Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects
- Format:
- Book
- Author/Creator:
- Melcher, Joachim
- Language:
- English
- Physical Description:
- 1 online resource (XIV, 244 p. p.)
- Other Title:
- Process Measurement in Business Process Management
- Place of Publication:
- KIT Scientific Publishing 2012
- Language Note:
- English
- Summary:
- Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.
- ISBN:
- 1000025397
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