De-escalating violence in healthcare : strategies to reduce emotional tension and aggression / S.E. McKnight, DNP, MSN, BA, RN-BC.

Format:

Book

Author/Creator:

McKnight, S. E., 1954- author.

Contributor:

Sigma Theta Tau International, issuing body.

Frances C. Thielbar Memorial Fund.

Language:

English

Subjects (All):

Violence in the workplace--United States--Prevention.

Violence in the workplace.

Work environment.

Industrial safety.

United States.

Work environment--United States--Safety measures.

Workplace Violence--prevention & control.

Health Facilities.

Aggression--psychology.

Crisis Intervention.

Health Personnel.

Medical Subjects:

Workplace Violence--prevention & control.

Health Facilities.

Aggression--psychology.

Crisis Intervention.

Health Personnel.

Physical Description:

277 pages : illustrations ; 24 cm

Place of Publication:

Indianapolis, IN : Sigma Theta Tau International Honor Society of Nursing, [2020]

Summary:

"This book is a comprehensive guidebook of therapeutic de-escalation techniques for nurses and other healthcare professionals to improve safety in healthcare facilities. Readers will explore the concepts of aggression (including risk factors), de-escalation, and therapeutic communication. They will also learn how to perform mental status assessments, manage and even prevent aggressive behavior, and practice conflict resolution, and--when faced with individuals with depressive disorders, suicidal ideation, and/or self-injurious behavior (SIB)--engage in crisis intervention. Specific therapeutic interventions for difficult behavioral issues associated with schizophrenia, dementia, bipolar disorder, cognitive impairment, anxiety and panic disorders are also covered, as are stress-management techniques to help patients cope, tips for creating a caring and healing environment to stop violence before it starts, and a framework for building a healthcare violence prevention program. Nursing students and healthcare professionals of all educational levels will find this book to be immensely valuable. De-escalation is one of the most valuable skills a healthcare worker can possess. Indeed, all healthcare workers need this vital skill to help ensure their safety in the healthcare environment. It's not uncommon for healthcare professionals to encounter an agitated or aggressive person. How that healthcare worker responds will dictate whether the situation is defused or escalated--perhaps even resulting in physical violence. The goal of this book is to ensure the result is the former--to prevent healthcare violence, and to foster a safe healthcare workplace that benefits all and promotes peace and safety for everyone"-- Provided by publisher.

Contents:

De-escalation for Holistic Wellness

Variables and Risk Factors for Aggression

Assessing an Escalating Situation for Early Intervention

De-escalation Techniques

Therapeutic Communication for De-escalation

Stress-Management Techniques

Conflict Resolution

Crisis Intervention

Managing Mental Health Emergencies

Performing a Mental Status Assessment

De-escalation of Patients With Mental Disorders

De-escalation of Patients Exhibiting Non-Suicidal Self-Injury (NSSI) Behavior

De-escalation of Patients With Dementia

De-escalation of Patients With Delirium

De-escalation of Difficult Patients

De-escalation of Angry Patients

Staying Safe During De-escalation

After the Incident

Creating a Calming Caring and Healing Healthcare Environment

Developing a Healthcare Violence-Prevention Plan.

Notes:

Includes bibliographical references and index.

Local Notes:

Acquired for the Penn Libraries with assistance from the Frances C. Thielbar Memorial Fund.

ISBN:

9781948057493

1948057492

OCLC:

1103874260