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IT maintenance : applied project management / Michael F. Malinowski.
- Format:
- Book
- Author/Creator:
- Malinowski, Michael F., author.
- Language:
- English
- Subjects (All):
- Information technology--Management.
- Information technology.
- Project management--Data processing.
- Project management.
- Physical Description:
- 1 online resource (203 pages) : illustrations, tables
- Edition:
- 1st edition
- Other Title:
- Information technology maintenance
- Place of Publication:
- Vienna, Virginia : Management Concepts, 2007.
- System Details:
- text file
- Summary:
- IT Maintenance: Applied Project Management modifies project management best practices to improve how IT system maintenance is managed. By taking a fresh look at increasing value and quality of system maintenance in a straightforward and practical way, this book helps readers understand how to apply modified project management best practices. From IT maintenance managers, project managers, and team members to CIOs, readers will: • Discover cost savings associated with reducing staff Improve reporting status and metrics •Build greater customer satisfaction Learn how to perform work consistently • Decrease staff stress level by stabilizing expectations •Streamline team operations •Decrease the manager's ongoing workload PLUS! This practical reference is organized by process groups similar to the PMBOK® — providing you with applied step-by-step guidance.
- Notes:
- Includes bibliographical references and index.
- Description based on print version record.
- Includes index.
- ISBN:
- 9781523096022
- 1523096020
- OCLC:
- 1112253864
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