Communication and organizational knowledge : contemporary issues for theory and practice / edited by Heather E. Canary and Robert D. McPhee.

Format:

Book

Contributor:

Canary, Heather E.

McPhee, Robert.

Series:

Communication series.

Communication series

Language:

English

Subjects (All):

Knowledge management.

Communication in organizations.

Organizational learning.

Physical Description:

1 online resource (345 p.)

Edition:

1st ed.

Place of Publication:

New York : Routledge, 2010.

Language Note:

English

Summary:

This book provides an overview of communication-centered theory and research regarding organizational knowledge and learning. It brings the work of scholars in communication, management, information technology, and other disciplines together in a coherent volume that represents existing research and theory on communication-related knowledge work. Chapters address what constitutes knowledge, how knowledge functions within and across organizations, and how organizational members develop and manage knowledge for organizational purposes. The book also provides a forum for these scholars to pose

Contents:

Book Cover; Title; Copyright; Contents; Foreword: Representation, Signification, Improvisation - A Three- Dimensional View of Organizational Knowledge; Acknowledgments; Contributors; Chapter 1 Introduction: Toward a Communicative Perspective on Organizational Knowledge; Part I: The Communicative Practices of Organizational Knowledge; Chapter 2 Heterogeneity in Knowledge and Knowing: A Social Practice Perspective; Chapter 3 Knowledge, Belonging, and Communities of Practice; Chapter 4 Challenges of Implementing Systems for Knowledge Management: Static Systems and Dynamic Practices

Chapter 5 The Politics of Knowledge: A Critical Perspective on Organizational KnowledgePart II: The Communicative Connections of Organizational Knowledge; Chapter 6 Information, Technology, and Knowledge Sharing in Global Organizations: Cultural Differences in Perceptions of Where Knowledge Lies; Chapter 7 Transactive Memory and Organizational Knowledge; Chapter 8 Communication and Knowledge-sharing Errors in Groups: A Transactive Memory Perspective; Chapter 9 Problems and Promises of Managing Explicit Knowledge: The Ideal Case of University Research

Part III: The Communicative Technologies of Organizational KnowledgeChapter 10 The Utility of Information and Communication Technologies in Organizational Knowledge Management; Chapter 11 Knowledge Management Systems and Work Teams; Chapter 12 Knowledge Utilization in Electronic Networks of Practice; Part IV: The Communicative Contexts of Organizational Knowledge; Chapter 13 Managing Community Risks through a Community- Communication Infrastructure Approach; Chapter 14 Knowledge Types in Cross- System Policy Knowledge Construction

Chapter 15 Coaching to the Craft: Understanding Knowledge in Health Care OrganizationsChapter 16 Socializing Organizational Knowledge: Informal Socialization through Workgroup Interaction; Conclusion: Moving Forward with Communicative Perspectives on Organizational Knowledge; Index

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

1-135-22142-1

0-203-87450-1

9780203874509

OCLC:

658198149