Catalytic conversations : organizational communication and innovation / Ann C. Baker.

Format:

Book

Author/Creator:

Baker, Ann C., author.

Language:

English

Subjects (All):

Communication in organizations.

Interorganizational relations.

Physical Description:

1 online resource (208 p.)

Edition:

1st ed.

Place of Publication:

London ; New York : Routledge, 2015.

Language Note:

English

Summary:

In today's increasingly globalized world, it is essential that people of diverse ethnicities and socio-economic backgrounds learn to work together and communicate effectively. This book offers a breakthrough approach to recognizing that differences among people are resources for organizations to tap as they strive to anticipate change and adapt rapidly in an unpredictable world. ""Catalytic Conversations"" provides a conceptual framework for understanding how complex communication patterns of social networks influence, and are influenced by, organizational structures. It discusses how to enhan

Contents:

ch. 1. Introduction

ch. 2. Organizing and innovating through conversations

ch. 3. Catalytic conversations in complex, emergent environments

ch. 4. Diverse perspectives for generative change

ch. 5. Constructive controversy and intentional conversation

ch. 6. The conversational environment : help or hindrance?

ch. 7. Complementary technologies for catalytic conversations

ch. 8. Reflection as movement

ch. 9. What's in a story?

ch. 10. The dynamics of organizational change and innovation.

Notes:

First published 2010 by M.E. Sharpe.

Includes bibliographical references at the end of each chapters and index.

Description based on print version record.

ISBN:

1-315-70592-3

1-317-47530-5

9781315705927

OCLC:

923712482