How people evaluate others in organizations / edited by Manuel London.

Format:

Book

Contributor:

London, Manuel.

Series:

Series in applied psychology.

Applied psychology

Language:

English

Subjects (All):

Psychology, Industrial.

Social perception.

Physical Description:

xxiii, 397 p. : ill.

Edition:

1st ed.

Place of Publication:

Mahwah, N.J. : Lawrence Erlbaum, 2001.

Language Note:

English

Summary:

Evaluating and making decisions about other people are key aspects of doing business, especially for managers and human resource professionals. Industrial and organizational psychologists devise systematic methods to remove human errors in judgment, such as biases and stereotypes. However many decisions about people are not made by experts using standard procedures. Even when they are, human judgment is unavoidable. This book examines the social psychological dynamics of person perception that underlie how people evaluate others in organizations. It contains original articles from leading experts in social, industrial, and organizational psychology. The book begins by examining basic principles and processes of social cognition and person perception, such as schemas, stereotypes, automatic/mindless information processing, the perceiver's motivation and affect, and situational conditions. It then applies these ideas to key areas of business operations. Helping readers understand and develop ways to improve the way people assess and make decisions about others, this book: * covers the interview, executive promotion decisions, and assessment centers; * examines performance appraisals and multisource (360 degree) feedback ratings; * addresses leadership cognitions, identifying training needs, coaching, and managing problem employees; and * includes chapters on cultural sensitivity, negotiations, group dynamics, and virtual teams.

Contents:

part I Social Cognition and Person Perception

chapter 1 Person Perception in Organizations: An Overview of the Field / Richard J. Klimoski

chapter 2 Causes and Consequences of Stereotypes in Organizations / Don Operario

part II Selection

chapter 3 Person Perception in Employment Interviews / Charles K. Parsons

chapter 4 Executive Promotion and Selection / Valerie I. Sessa

chapter 5 The Role of Dimensions and Exercises in Assessment Center Judgments / Paul R. Sackett

part III Appraisal

chapter 6 Performance Appraisal: Person Perception Processes and Challenges / Janet L. Barnes-Farrell

chapter 7 Multisource Feedback Ratings: What Do They Really Measure? / Michael K. Mount

part IV Developmental Processes

chapter 8 Leadership and Perceiver Cognition: Moving Beyond First Order Constructs / Douglas J. Brown

chapter 9 Training Effectiveness: Assessing Training Needs, Motivation, and Accomplishments / Kurt Kraiger

chapter 10 Coaching in Organizations / James W. Smither

chapter 11 Understanding, Assessing, and Intervening with Problem Employees / Zvi Strassberg

part V Interpersonal Interactions

chapter 12 Cultural Frames and Values Affecting Employment Practices / Sumita Raghuram

chapter 13 Frame Attribution and Positional Framing in Negotiation / Jeff T. Casey

chapter 14 Group Dynamics and Shared Mental Model Development / Stephen M. Fiore

chapter 15 Virtual Teams: Implications for E-Leadership and Team Development / Bruce J. Avolio

chapter 16 Conclusion: Toward a Comprehensive Understanding of Person Perception in Organizations / Manuel London.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references and indexes.

ISBN:

1-135-65738-6

1-135-65739-4

1-282-37796-5

9786612377969

1-4106-0060-2

0-585-37692-1

9781410600608

OCLC:

48138390