An analytic inventory of DHS headquarters business processes / Jeffrey B. Wenger, R. Kekoa Koehler, Henry H. Willis.

Format:

Book

Author/Creator:

Wenger, Jeffrey Brian, author.

Koehler, R. Kekoa, author.

Willis, Henry H., author.

Contributor:

Rand Corporation, issuing body.

Series:

Research report (Rand Corporation) ; RR-2652-DHS.

Research report ; no. 2652

Language:

English

Subjects (All):

United States. Department of Homeland Security--Evaluation.

United States. Department of Homeland Security.

Decision making--United States--Case studies.

Decision making.

Evaluation.

United States.

Genre:

Case studies.

Physical Description:

xxi, 67 pages ; 28 cm.

Place of Publication:

[Santa Monica, California] : RAND Corporation, 2019.

Summary:

U.S. Department of Homeland Security Headquarters (DHS-HQ) is developing an Analytic Agenda that defines key actions that DHS-HQ organizations will take in decisionmaking processes. Accordingly, the Analytic Agenda calls for an inventory of decision support analytics and corresponding analytic capabilities within DHS-HQ. A lack of systematic data analytic processes within DHS-HQ precluded the development of a searchable, updatable database of analytic tools. However, this inventory of capabilities supporting DHS component business processes serves as a benchmark for evaluating DHS-HQ analytic maturity and provides strategic direction for improvement. Additionally, it provides a strategic direction for DHS-HQ to improve the data collection and data manipulation of the predominately document-driven process of strategy, requirements development, acquisition program accountability, and risk analysis and evaluation. This report also helps advance the Analytic Agenda by providing a clear and functional working definition of an analytic capability, documenting the decision points at which analytic inputs are required within DHS-HQ business processes, listing and describing the analytic tools that are currently used in DHS-HQ business processes, and identifying potential improvements in business processes, data analytics, and collaboration for DHS.

Contents:

Chapter One: Introduction to Analytic Capabilities

Chapter Two: Methodology: Collecting Information to Develop an Inventory of Analytic Capabilities

Chapter Three: DHS-HQ Analytic Capabilities in the Business Process

Chapter Four: The Role of S&T: Chapter Five: Conclusion: Major Findings and Recommendations

Appendix A: Interview Protocol

Appendix B: DHS-HQ Business Process Owner Capability Summaries

Appendix C: DHS-HQ Business Process Flow Charts

Appendix D: DHS-HQ Business Process Analytic Table.

Notes:

Includes bibliographical references.

ISBN:

9781977402653

1977402658

OCLC:

1099208704