My Account Log in

1 option

The management of tourism / edited by Lesley Pender and Richard Sharpley.

Ebook Central Academic Complete Available online

View online
Format:
Book
Contributor:
Pender, Lesley.
Sharpley, Richard, 1956-
Language:
English
Subjects (All):
Tourism--Management.
Tourism.
Travel.
Physical Description:
1 online resource (xxiii, 347 p.) : ill., map.
Edition:
1st ed.
Place of Publication:
London ; Thousand Oaks, CA : SAGE Publications, 2005.
Language Note:
English
Summary:
This text provides detailed coverage of the breadth of issues involved in the management of tourism businesses. It explains and supports fundamental business management aspects whilst examining specific techniques required for the successful management of a variety of tourism businesses.
Contents:
Cover; Contents; List of Figures; List of Tables; List of Abbreviations; List of Contributors; Preface; Part I: Managing the Tourism System; Chapter 1 - Introduction; Chapter 2 - The accommodation sector: managing for quality; Chapter 3 - Airlines, airports and international aviation; Chapter 4 - Tour Operations Management; Chapter 5 - Managing tourism distribution; Part II: Managing Tourism Businesses; Chapter 6 - Human Resources Management in Tourism; Chapter 7 - Marketing Management for Tourism; Chapter 8 - Strategy for tourism; Chapter 9 - Managing Finance for Tourism
Chapter 10 - The law and tourismPart III: Managing Tourism in its Environment; Chapter 11 - Managing urban tourism; Chapter 12 - Managing the countryside for tourism: a governance perspective; Chapter 13 - Managing tourism for development; Chapter 14 - Site and Visitor Management at Natural Attractions; Part IV: Contemporary Issues in Tourism Management; Chapter 15 - The role of government in the management of tourism: the public sector and tourism policies; Chapter 16 - Information and communications technologies for tourism
Chapter 17 - Destination marketing and technology: the case of web-based data miningChapter 18 - Tourism and the environment; Chapter 19 - International tourism: the management of crisis; Chapter 20 - Ethics in Tourism Management; Chapter 21 - Managing the heritage enterprise for liveable host communities; Conclusion; References; Index
Notes:
Description based upon print version of record.
Includes bibliographical references (p. [324]-343) and index.
Description based on print version record.
ISBN:
9786611794446
9780761940210
0761940219
9781281794444
1281794449
9781848605275
1848605277
OCLC:
437219815

The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.

Find

Home Release notes

My Account

Shelf Request an item Bookmarks Fines and fees Settings

Guides

Using the Find catalog Using Articles+ Using your account