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Applying lean in health and social care services : improving quality and the patient experience at NHS Highland / by Cameron Stark and Gavin Hookway.
- Format:
- Book
- Author/Creator:
- Stark, Cameron, author.
- Language:
- English
- Subjects (All):
- NHS Highland.
- Social work administration.
- Health services administration.
- Physical Description:
- xx, 258 pages : illustrations ; 26 cm
- Place of Publication:
- New York : Routledge, Taylor & Francis Group, 2019.
- Contents:
- Foreword / by Prof Elaine Mead
- Quality improvement in health and social care
- Value and waste
- Aims of the chapter
- Improvement cycles
- Continuous flow
- Levelling
- Error proofing
- Visual controls
- Standard work
- Value stream maps
- Mangement.
- Notes:
- "Productivity Press book."
- Includes bibliographical references (pages 239-251) and index.
- Local Notes:
- Acquired for the Penn Libraries with assistance from the Anne and Joseph Trachtman Memorial Book Fund.
- Other Format:
- Online version: Stark, Cameron, author. Applying lean in health and social care services
- ISBN:
- 9780367001896
- 0367001896
- OCLC:
- 1083673785
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