Emotionally intelligent design : rethinking how we create products / Pamela Pavliscak.

Format:

Book

Author/Creator:

Pavliscak, Pamela, author.

Language:

English

Subjects (All):

Technological innovations--Psychological aspects.

Technological innovations.

Technological innovations--Social aspects.

Physical Description:

1 online resource (287 pages) : illustrations

Edition:

First edition.

Place of Publication:

Beijing : O'Reilly, [2019]

System Details:

text file

Summary:

As technology becomes deeply integrated into every aspect of our lives, we’ve begun to expect more emotionally intelligent interactions. But smartphones don’t know if we’re having a bad day, and cars couldn’t care less about compassion. Technology is developing more IQ, but it still lacks EQ. In this book, Pamela Pavliscak—design researcher and advisor to Fortune 500 companies—explores new research about emotion, new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioral economics, Pamela shows you how design can help promote emotional well-being. You’ll learn: How design has transformed emotion and how tech is transforming it again New principles for merging emotional intelligence and design thinking How to use a relationship model for framing product interactions and personality Methods for blending well-being interventions with design patterns How emotional resonance can guide designers toward ethical futures Implications of emotionally intelligent technology as it scales from micro- to mega-emotional spheres

Notes:

Description based on print version record.

Includes bibliographical references and index.

ISBN:

9781491953136

1491953136

9781491953099

1491953098

9781491953112

149195311X

OCLC:

1081175669