Don't be that boss : how great communicators get the most out of their employees and their careers ; a business fable / Mark Wiskup.

Format:

Book

Author/Creator:

Wiskup, Mark.

Language:

English

Subjects (All):

Communication in management.

Interpersonal communication.

Interpersonal relations.

Supervision of employees.

Management.

Physical Description:

1 online resource (226 p.)

Edition:

1st edition

Other Title:

How great communicators get the most out of their employees and their careers

Place of Publication:

Hoboken, N.J. : John Wiley & Sons, 2009.

Language Note:

English

System Details:

text file

Summary:

An executive coach shows you how better communication leads to productivity and profitability Communication is the key to success when you manage other people. But it's not enough to just communicate; you have to communicate in the right way to get the results you want from your people and teams. In Don't Be That Boss, renowned executive coach Mark Wiskup shows you how to communicate effectively with colleagues and workers to create a healthy, productive, happy work environment. The story follows two leaders through a typical workday and all their typical communications-inclu

Contents:

Don't Be That Boss: How Great Communicators Get the Most Out of Their Employees and Their Careers; Contents; Acknowledgments; Introduction; 7:00 AM: Connections Made and Missed Out of the Gate; 8:00 AM: Sales Rundown: Reality Behind the Numbers; 9:00 AM: Financial Reports: A Star Is Born; 10:00 AM: Frustration and Satisfaction: Strategic Plan Update; 11:00 AM: Customer Standoff: Accept Real Blame but Never Fall on Your Sword; 12:00 AM: Chad Negotiates When Mike Doesn't Have To; 1:00 PM: Vendor Negotiations: Winning When You Don't Have the Strongest Hand

2:00 PM: Disciplining an Employee: Hit Them with Specifics or Don't Hit Them at All3:00 PM: Employee Promotion: Supervisor Becomes Assistant Manager; 4:00 PM: Chad's Production Meeting: Just the Facts, Ma'am; 5:00 PM: Mike's Production Meeting: Not Exactly Kumbaya, but Lots of Give-and-Take; 6: 00 PM: After Work Downtime: Mike and Chad Hash It Out

Notes:

Description based upon print version of record.

ISBN:

9786612314384

9780470549643

0470549645

9781282314382

1282314386

9780470549629

0470549629

OCLC:

608494165