The Managers Pocket Guide to Diversity Management.

Format:

Book

Author/Creator:

Hubbard, Edward.

Series:

Managers Pocket Guide Series

Language:

English

Subjects (All):

Diversity in the workplace.

Multiculturalism.

Personnel management.

Local Subjects:

Diversity in the workplace.

Multiculturalism.

Personnel management.

Physical Description:

1 online resource (206 p.)

Edition:

1st edition

Other Title:

Diversity management

Place of Publication:

Amherst : HRD Press, 2004.

Language Note:

English

System Details:

text file

Summary:

This pocket guide will teach you the skills required to effectively manage a diverse workplace—not because it's the "right thing to do" or your organization requires it, but because it is good for business. Gain diversity awareness, tools, knowledge and techniques necessary to lift morale, improve processes, bring access to new segments of the marketplace, enhance productivity and improve your bottom line. Step-by-step, this interactive workbook will help you: Test your skills in managing diversity; save management time; Navigate difficult situations; Build teamwork; Improve your interpersonal effectiveness. The book also contains workplace applications for weaving diversity into recruitment and selection, employee retention and development, team building, customer service, market share improvement —throughout your organization.

Contents:

Table of Contents; preface; Chapter 1Assessing Your Skills; Chapter 2What Is Diversity?; Chapter 3The Differences BetweenEqual EmploymentOpportunity, Affirmative Action,and Managing Diversity; Chapter 4Barriers to Diversity; Chapter 5Developing Competenciesfor Managing Diversity; Chapter 6Workplace Applications; Chapter 7Working TogetherProductively; Chapter 8Diversity and Organizational Change; Chapter 9Management Action Plan

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

9786611091019

9781281091017

1281091014

9781599967530

1599967537

OCLC:

476119806