Handbook of human performance technology : principles, practices, and potential / James A. Pershing, editor ; foreword by Harold D. Stolovitch and Erica J. Keeps.

Format:

Book

Author/Creator:

Pershing, James, author.

Contributor:

Pershing, James A.

Language:

English

Subjects (All):

Performance technology--Handbooks, manuals, etc.

Performance technology.

Physical Description:

1 online resource (1410 p.)

Edition:

3rd ed.

Place of Publication:

San Francisco, CA : Pfeiffer, c2006.

Language Note:

English

System Details:

text file

Summary:

The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on ""performance technology in action"" and addresses many new topics in the field, such as certification, Six Sigma, and communities of prac

Contents:

Handbook of Human Performance Technology, Third Edition; CONTENTS; FOREWORD TO THE THIRD EDITION; PREFACE; ACKNOWLEDGMENTS; THE EDITOR AND EDITORIAL ADVISORY BOARD; FOREWORD TO THE FIRST EDITION; FOREWORD TO THE SECOND EDITION; Part One: FOUNDATIONS OF HUMAN PERFORMANCE TECHNOLOGY; Chapter One: Human Performance Technology Fundamentals; A DEFINITION OF HUMAN PERFORMANCE TECHNOLOGY; ELEMENTS OF THE DEFINITION; PERFORMANCE-IMPROVEMENT MODEL; IS THERE MAGIC IN HUMAN PERFORMANCE TECHNOLOGY?; CONCLUSIONS

Chapter Two: The Performance Architect's Essential Guide to the Performance Technology LandscapeINTRODUCTION; THE PERFORMANCE TECHNOLOGY LANDSCAPE; WHAT IS PERFORMANCE ARCHITECTURE?; THE SAVVY PERFORMANCE-IMPROVEMENT PROFESSIONAL'S GUIDE TO SUCCESSFUL PERFORMANCE (TECHNOLOGY): A DECEPTIVELY SIMPLE LIST; HEADING HOME; Chapter Three: Business Perspectives for Performance Technologists; WHY UNDERSTANDING THE BUSINESS IS IMPORTANT; HOW HPT PRACTITIONERS CAN IMPROVE THEIR BUSINESS UNDERSTANDING; THE BUSINESS LOGICS MODEL; THE MODEL, LOGIC BY LOGIC; WORKSHEETS AND HOW TO USE THE MODEL

SUMMARY AND CONCLUSIONChapter Four: Performance Improvement; THE PRIMACY OF PERFORMANCE REQUIREMENTS; ROLE SETS: STABILIZER OF HUMAN PERFORMANCE AND RESISTER OF PERFORMANCE CHANGE; ALIGNING REQUIREMENTS ACROSS FORMAL AND ROLE-SET STRUCTURES; CASE STUDY: A SOFTWARE PROGRAM TEAM; GUIDELINES FOR HPT PRACTITIONERS; CONCLUSION; Chapter Five: Systemic Issues; RELEVANCE OF SYSTEMIC ISSUES TO HPT CERTIFICATION STANDARDS; ORGANIZATIONS ARE SYSTEMS; POINTS OF THEORY AND SYSTEM PRINCIPLES IN THE STORIES; LINKING THEORY, PRINCIPLE, AND PRACTICE; THE HPT CERTIFICATION STANDARDS; CONCLUSION

Chapter Six: Mega Planning and ThinkingWHAT IS THE SOCIETAL VALUE-ADDED PERSPECTIVE AND FRAME OF MIND?; AN OVERVIEW OF THE BASIC CONCEPTS AND TOOLS FOR MEGA PLANNING; THE SIX CRITICAL SUCCESS FACTORS IN BRIEF; CONCLUSION; Chapter Seven: The Origins and Evolution of Human Performance Technology; HISTORICAL ORIGINS AND EVOLUTION OF HPT; FIRST VISIBLE SIGNS OF HPT AND ITS SCALABILITY; TWENTY-FIRST-CENTURY HPT; Part Two: THE PERFORMANCE TECHNOLOGY PROCESS; Chapter Eight: Aligning Human Performance Technology Decisions with an Organization's Strategic Direction; STRATEGIC DIRECTION

DEFINING SUCCESSHPT IMPLICATIONS; SUMMARY; Chapter Nine: Analysis and More; AN EXPANDING VIEW OF ANALYSIS: ANALYSIS AND EVALUATION; ANALYSIS GOALS AND REQUESTS; OBSTACLES TO ANALYSIS; TRENDS IN ANALYSIS; CONCLUSION; Chapter Ten: Requirements; WHAT IS A REQUIREMENT?; THE PERFORMANCE SYSTEMS ENGINEERING APPROACH USING REQUIREMENTS; THE VALUE OF EXPLICIT REQUIREMENTS; EXAMPLES OF REQUIREMENTS FOR DIFFERENT KINDS OF PERFORMANCE SOLUTIONS; SUMMARY; Chapter Eleven: Modeling Mastery Performance and Systematically Deriving the Enablers for Performance Improvement; INTRODUCTION TO THE KEY DATA SETS

INTRODUCTION TO THE DATA SET USAGES

Notes:

Rev. ed. of: Handbook of human performance technology : a comprehensive guide for analyzing and solving performance problems in organizations / Harold D. Stolovitch, Erica J. Keeps, editors. c1992.

Includes bibliographical references and indexes.

ISBN:

9786610450497

9781280450495

1280450495

9780787984458

0787984450

OCLC:

475974867