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Crisis leadership : using military lessons, organizational experiences, and the power of influence to lessen the impact of chaos on the people you lead / Gene Klann.

O'Reilly Online Learning: Academic/Public Library Edition Available online

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Format:
Book
Author/Creator:
Klann, Gene, author.
Language:
English
Subjects (All):
Crisis management.
Physical Description:
1 online resource (62 pages)
Edition:
1st edition
Place of Publication:
Greensboro, North Carolina : Center for Creative Leadership, 2003.
System Details:
text file
Summary:
There are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things — communication, clarity of vision and values, and caring relationships. Leaders who develop, pay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people
Contents:
What is crisis?
What is crisis leadership?
Preparing for crisis
Leading during crisis
Leadership after the crisis.
Notes:
Description based on online resource; title from PDF title page (ebrary, viewed November 3, 2017).
"CCL Stock No. 185"--Title page verso.
Includes bibliographical references.
ISBN:
9781604916768
1604916761
OCLC:
1050953523

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