The success case method : find out quickly what's working and what's not / Robert O. Brinkerhoff.

Format:

Book

Author/Creator:

Brinkerhoff, Robert O.

Language:

English

Subjects (All):

Success in business--Research--Methodology.

Success in business.

Business failures--Research--Methodology.

Business failures.

Case method.

Physical Description:

xv, 220 p. : ill.

Edition:

1st ed.

Place of Publication:

San Francisco, CA : Berrett-Koehler, c2003.

Language Note:

English

System Details:

Mode of access: World Wide Web.

text file

Summary:

Each year, organizations spend millions of dollars trying out new innovations and improvements-and millions will be wasted if they can't quickly find out what's working and what is not. The Success Case Method offers a breakthrough evaluation technique that is easier, faster, and cheaper than competing approaches, and produces compelling evidence decision-makers can actually use. Because it seeks out the best stories of how real individuals have actually used innovations, The Success Case Method can ferret out success no matter how small or infrequent. It can salvage the few "gems" of success from a larger initiative that is not doing well or find out how to make a partially successful effort even more successful. The practical methods and tools in this book can help those who initiate and foster change, including leaders, executives, managers, consultants, training directors, and anyone else who is trying to make things work better in organizations get the greatest returns for their investments.

Contents:

The success case method : find out quickly what's working and what's not

Acknowledgements

Contents

Preface

1. What is the Success Case Method and How Does it Work?

2. The Success Case Method: Step by Step

3. Focusing and Planning a Success Case Study

4. Envisioning Success: Creating an Impact Model

5. Using a Survey to Search for Best and Worst Cases

6. Interviewing and Documenting Success Cases

7. Communicating Credible and Compelling Results that Tell the Story

8. Putting the Success Case Method to Work: Strategic Applications

A: A Success Case Study Final Report

References

Index

About the Author.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references and index.

ISBN:

9786612299186

9781282299184

1282299182

9781605093888

1605093882

OCLC:

808126829