Why people don't believe you : building credibility from the inside out / Rob Jolles.

Format:

Book

Author/Creator:

Jolles, Robert L., 1957- author.

Tracy, Brian, author.

Language:

English

Subjects (All):

Business communication.

Interpersonal communication.

Physical Description:

1 online resource (1 volume) : illustrations

Edition:

First edition.

Other Title:

Why people do not believe you

Place of Publication:

Oakland, CA : Berrett-Koehler Publishers, [2018]

System Details:

text file

Summary:

For some, projecting confidence and credibility is second nature. For others, it seems like a foreign language they'll never learn – until now. Rob Jolles delivers down-to-earth solutions for anyone looking to enhance the most basic need of all; to be believed. He leverages his over 30 years of experience to equip readers with empowering and practical tools for achieving business and social success. Jolles argues that credibility is as much about attitude as it is about aptitude. So-called “soft skills” like pitch, pace, and tone of voice, are actually some of the most crucial factors in determining how people perceive us. As he puts it, “it's not the words, it's the tune” that really makes us memorable and credible. This book is about finding the necessary magic to help others believe you. It requires an unshakable belief in yourself, so Jolles starts there. With that as a solid foundation, you can move on to the specific tactics and practices that will make you credible and convincing. But these can be tough to practice in the face of the inevitable setbacks we all face, so he also offers advice on maintaining courage and confidence when doubt naturally creeps in. And he concludes with a discussion of sustaining your newfound credibility for the long haul. There isn't a soul on earth who hasn't questioned themselves at some point. And most of us are just one or two brutal rejections away from questioning all that we are. Why People Don't Believe You helps readers cultivate a robust mental framework and a set of what Jolles calls “performance skills” to tackle these doubts. You are good enough –and after reading this stirring book, you'll be ready to make the world believe that as well.

Contents:

Intro

Cover

Title Page

Copyright Page

Dedication

Contents

Foreword

Preface

Introduction: It's Not the Words

It's the Tune

Chapter 1: Believing in Yourself

Chapter 2: Fear and Response

Chapter 3: Getting Others to Believe You

Chapter 4: stepping Up Your Game

Chapter 5: Putting a Lion in Your Heart

Chapter 6: Positivity!

Chapter 7: The Politics of success

Conclusion: Moving beyond Hope

Suggested Readings

Acknowledgments

Index

About the Author

About Jolles Associates, Inc.

Notes:

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9781523095919

1523095911

OCLC:

1052786162