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Practical zendesk administration / Stafford Vaughan.
- Format:
- Book
- Author/Creator:
- Vaughan, Stafford.
- Language:
- English
- Subjects (All):
- Computer software--Customer services.
- Computer software.
- Customer relations--Management.
- Customer relations.
- Customer services--Data processing.
- Customer services.
- Management information systems.
- Physical Description:
- 1 online resource (187 pages) : illustrations
- Edition:
- 1st edition
- Place of Publication:
- Beijing ; Sebastopol, California : O'Reilly Media, [2013]
- Language Note:
- English
- System Details:
- text file
- Summary:
- In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software. You’ll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how you can configure it to match your company’s needs and processes.
- Notes:
- Bibliographic Level Mode of Issuance: Monograph
- Description based on print version record.
- ISBN:
- 9781449343620
- 1449343627
- OCLC:
- 825820945
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