Ownership thinking : how to end entitlement and create a culture of accountability, purpose, and profit / by Brad Hams.

Format:

Book

Author/Creator:

Hams, Brad, author.

Contributor:

Books24x7, Inc.

Language:

English

Subjects (All):

Management--Employee participation.

Management.

Employee ownership.

Employee motivation.

Organizational effectiveness.

Physical Description:

1 online resource (xxvi, 242 p.) : ill.

Edition:

1st edition

Place of Publication:

New York : McGraw-Hill, [2012]

Language Note:

English

System Details:

text file

Summary:

It’s an insidious disease that is crippling companies, destroying our economy, and crushing potential. It’s infecting the very roots of business performance, and it’s spreading fast. It isn’t the recession, market volatility, scandal, or greed. It’s entitlement. And it may be killing your business. In myriad ways, entitlement has been cultivated for decades. As a result, too many employees today believe that they are entitled to a paycheck simply because they show up. Brad Hams has proven that we are not doomed to a path of entitlement and dependence. After more than 15 years working with hundreds of companies, he knows that the vast majority of employees addicted to entitlement actually want to engage, want to contribute, and feel much better about themselves when they are in an environment that requires them to do so. Now, with Ownership Thinking , Hams shares his strategy that will increase your company’s productivity, employee retention, and profitability: The Right Education: Teach employees the fundamentals of business and finance, how their company makes money, and how they add—or take away—value. The Right Measures: Identify the organization’s Key Performance Indicators and teach employees to forecast results in an environment of high visibility and accountability. The Right Incentives: Create incentive plans that are self-funding and clearly align employees’ behavior to the organization’s business and financial objectives. Your employees will learn to think and act like owners and will become active participants in the financial performance of the business. They will gain the self-esteem that is only possible through achievement and will reap rewards that are in alignment with the success of their organization. Meanwhile, you will enjoy your role more, sleep better at night, and leave a legacy that is far more inspiring and significant than you dreamed possible. Praise for Ownership Thinking “You would have to read a dozen other books to even come close to Ownership Thinking—a systematic and practical process for getting your employees to give that extra effort and brain power we know they possess.” —Verne Harnish, CEO, Gazelles; author, Mastering the Rockefeller Habits “Brad Hams tells it like it truly is: transparency creates trust; trust creates engagement; engagement creates a healthy enterprise. This thoughtful and practical book shows you how to achieve all of these things and more.” —Chip Conley, founder and executive chair, Jo...

Contents:

Cover

Contents

Acknowledgments

Introduction: This Is Not Your Typical Business Book

Chapter One: Why Ownership Thinking Is Desperately Needed

How Owners and Employees Think

Entitlement

The Good News

The Paradox of Altruism

Common Characteristics of Great Companies

People

The Financial Benefits of Ownership Thinking

Share the Insomnia

Chapter Two: How to Create Incentive Plans . . . That Work!

An Incentive Plan Must Be Self-Funding

Elements of Poorly Designed Incentive Plans

Elements of Well-Designed Incentive Plans

Designing Your Plan

Stock Appreciation Rights

The Argument Against Incentive Plans

Chapter Three: Your Employees Think You Make Wheelbarrows of Money

Advanced Financial Acumen

Chapter Four: Measure Through the Windshield, Not the Rearview Mirror

Why Financial Statements Are Not Enough

Examples of Key Performance Indicators

How to Identify Your Key Performance Indicators

The Key Indicator Workshop

Creating the Scoreboard

Utilizing the Scoreboard

Huddle Guidelines

KPIs from Various Industries

Departmental, Business Unit, and Location Scoreboards

Chapter Five: Get RIP'd: Rapid Improvement Plans

RIP Case Study

RIP Example 1: No More Tears

RIP Example 2: The Big Green Cash Cow

RIP Example 3: Wash Away Warranty Work

RIP Example 4: Grand Slam

RIP Example 5: Yabba Dabba Doo

RIP Example 6: Surf and Turf

RIP Example 7: Double Your Pleasure, Double Your Fun

RIPs in Action: Mercedes Medical

RIP Tips

Chapter Six: Employee Stock Ownership Plans (ESOPs): Do Ownership Thinkers Have to Own?

Technical Aspects of ESOPs

Cultural Considerations of ESOPs

Final Thoughts on ESOPs

Chapter Seven: Ownership Thinking for the Long Term

The Adult Contract

Creating an Ownership Thinking Steering Committee.

The Role of the CEO

Mission-Driven and Not-For-Profit Organizations

Multilocation Organizations

Dealing with Poor Performing Individuals, Departments, or Business Units

Tapping Into the Ownership Thinking Community

The Importance of Moving to Mexico

Closing Thoughts

Further Reading

Index.

Notes:

Title from title screen.

Includes bibliographical references and index.

Digitized and made available by: Books24x7.com.

Description based on print version record.

ISBN:

9786613221407

9781283221405

1283221403

9780071773461

0071773460

OCLC:

1024266763