Measuring leadership development : quantify your program's impact and ROI on organizational performance / Jack Phillips, Patti Phillips, and Rebecca Ray.

Format:

Book

Author/Creator:

Phillips, Jack J., 1945- author.

Phillips, Patricia Pulliam & Ray, Rebecca, author.

Language:

English

Subjects (All):

Leadership--Case studies.

Leadership.

Organizational effectiveness--Case studies.

Organizational effectiveness.

Physical Description:

1 online resource (xii, 335 p. ) ill.

Edition:

1st edition

Place of Publication:

New York, New York State : McGraw-Hill Education, 2012.

Language Note:

English

System Details:

text file

Summary:

The tighter your business budget gets, the more pressure you have to prove your programme's financial worth. This title provides the rationale, process, tools, and roadmaps for identifying and articulating tangible business benefits and ROI of leadership development efforts to financial decision-makers. Prove the financial value of your programs-so funders can't say no "Not measuring the impact of leadership development is like dieting without weighing-in. This outstanding book offers a very logical and practical approach to measuring the impact of leadership development." -Dave Ulrich, Professor, University of Michigan, Ross School of Business, and partner, The RBL Group "This book explains many of the reasons why current leadership development practices miss the mark. A must-read for anyone who wishes to implement a meaningful strategy for developing leaders in their organization." -Rajeev Peshawaria, Executive Director and CEO, iclif Leadership and Governance Centre "Leadership development is an area we instinctively know we need in organizations, but we struggle with how to link it to results. Patti, Jack, and Rebecca make measurement a clear and simple process." -Whitney Hischier, Assistant Dean, Center for Executive Education, University of California, Berkeley, Haas School of Business " Measuring Leadership Development is one of the best business road maps I've seen in quite some time. These three doctors of philosophy offer the right prescription for ailing corporations in today's business climate. I highly recommend it as an essential navigational tool in any corporate handbook." -Marshall Goldsmith, million-selling author of the New York Times bestsellers MOJO and What Got Your Here Won't Get You There "In addition to synthesizing and integrating various streams of information into something meaningful and compelling, the authors outline the fundamental questions that anyone who truly cares about making a difference should answer and they also provide pragmatic approaches and applications to insure high impact." -Teresa Roche, Vice President and Chief Learning Officer, Agilent Technologies About the Book: Leadership development is one of the driving forces behind strong organizational performance. However, when executives look to run their organizations leaner, they view it as a luxury. Now, Measuring Leadership Development gives talent managers a full toolkit for presenting their leadership development programs in terms of identifiable business benefits, including-for the first time-an accurate bottom line for return on investment in the program. Jack and Patti Phillips have set the standard for ROI Methodology, and here, with Rebecca Ray, they show you how to measure, in real numbers, the impact a leadership development program has on an organization. This complete package gives you sought-after advice for developing leaders with a conveniently measurable, results-based approach as well as the tools you need to collect, analyze, and report relevant data. With this one-of-a-kind book, you can get up and running fast to: Design, deliver, and sustain a periodic ROI evaluation process Provide executives and stakeholders with the confirmable data they demand in terms they understand Use your evaluation data to drive improvement in your organization Effectively value the ROI of a leadership development program using the same standard ratio accountants use for equipment and buildings Colorful case studies from some of the world's best-known companies illustrate how to establish best practices and avoid common pitfalls. You will turn to this book again and again for its authoritative, go-to advice and techniques. Take the lead in improving your company's performance with Measuring Leadership Development. Prove the financial value of your programs-so funders can't say no "Not measuring the impact of leadership development is like dieting without weighing-in. This outstanding book offers a very logical and practical approach to measuring the impact of leadership development." -Dave Ulrich, Professor, University of Michigan, Ross School of Business, and partner, The RBL Group "This book explains many of the reasons why current leadership development practices miss the mark. A must-read for anyone who wishes to implement a meaningful strategy for developing leaders in their organization." -Rajeev Peshawaria, Executive Director and CEO, iclif Leadership and Governance Centre "Leadership development is an area we instinctively know we need in organizations, but we struggle with how to link it to results. Patti, Jack, and Rebecca make measurement a clear and simple process." -Whitney Hischier, Assistant Dean, Center for Executive Education, University of California, Berkeley, Haas School of Business " Measuring Leadership Development is one of the best business road maps I've seen in quite some time. These three doctors of philosophy offer the right prescription for ailing corporations in today's business climate. I highly recommend it as an essential navigational tool in any corporate handbook." -Marshall Goldsmith, million-selling author of the New York Times bestsellers MOJO and What Got Your Here Won't Get You There "In addition to synthesizing and integrating various streams of information into something meaningful and compelling, the authors outline the fundamental questions that anyone who truly cares about making a difference should answer and they also provide pragmatic approaches and applications to insure high impact." -Teresa Roche, Vice President and Chief Learning Officer, Agilent Technologies About the Book: Leadership development is one of the driving forces behind strong organizational performance. However, when executives look to run their organizations leaner, they view it as a luxury. Now, Measuring Leadership Development gives talent managers a full toolkit for presenting their leadership development programs in terms of identifiable business benefits, including-for the first time-an accurate bottom line for return on investment in the program. Jack and Patti Phillips have set the standard for ROI Methodology, and here, with Rebecca Ray, they show you how to measure, in real numbers, the impact a leadership development program has on an organization. This complete package gives you sought-after advice for developing leaders with a conveniently measurable, results-based approach as well as the tools you need to collect, analyze, and report relevant data. With this one-of-a-kind book, you can get up and running fast to: Design, deliver, and sustain a periodic ROI evaluation process Provide executives and stakeholders with the confirmable data they demand in terms they understand Use your evaluation data to drive improvement in your organization Effectively value the ROI of a leadership development program using the same standard ratio accountants use for equipment and buildings Colorful case studies from some of the world's best-known companies illustrate how to establish best practices and avoid common pitfalls. You will turn to this book again and again for its authoritative, go-to advice and techniques. Take the lead in improving your company's performance with Measuring Leadership Development.

Contents:

Intro

Contents

Preface

Acknowledgments

Part One: Measuring Leadership Development

Chapter 1: Leadership Development Has Never Been More Critical

Chapter 2: Failure and Success of Leadership Development

Chapter 3: Leadership Development and the ROI Methodology

Chapter 4: Business Alignment and Preparation for Return on Investment Analysis

Chapter 5: Data Collection Issues

Chapter 6: Isolating the Effects of the Program: Tackling the Attribution Issue

Chapter 7: Converting Data to Money

Chapter 8: Leadership Development Costs and Return on Investment

Chapter 9: Measuring Intangibles

Chapter 10: Communicating and Using Evaluation Data

Chapter 11: Taking a Sensible Approach to the ROI Methodology

Part Two: Case Studies

Chapter 12: Case Study: Return on Investment in Business Coaching

Chapter 13: Case Study: Return on Investment in Leadership Development for Cross-Functional Managers

Chapter 14: Case Study: Measuring Return on Investment in Leadership Development for Production Managers

Notes

Index.

Notes:

Includes index.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9786613522122

9781280117831

1280117834

9780071781213

0071781218

OCLC:

1024238364