The power of LEO : the revolutionary process for achieving extraordinary results / Subir Chowdhury.

Format:

Book

Author/Creator:

Chowdhury, Subir, author.

Language:

English

Subjects (All):

Total quality management.

Physical Description:

1 online resource (xiv, 208 p.)

Edition:

1st edition

Place of Publication:

New York : McGraw-Hill, [2012]

Language Note:

English

System Details:

text file

Summary:

Quality guru Subir Chowdhury introduces his groundbreaking new process In The Power of LEO , Chowdhury outlines a simple, three-part strategy for building continuous quality improvement every business operation, which he calls LEO: L isten to your customers and employees; E nrich your company by fixing the problems you learn about and seizing future opportunities; and O ptimize your company by making sure the problems remains fixed and executing resulting plans for improvement. Subir Chowdhury is the author of 13 books including the international bestsellers The Power of Six Sigma and The Ice Cream Maker . As chairman and CEO of ASI Consulting Group ( www.asiusa.com ), he advises CEOs and senior leaders of Fortune 100 companies, and in private and public sectors all over the world, helping them make ‘quality’ a part of their business culture. In 2009, the U.S. Department of Homeland Security presented him with the ‘Outstanding American by Choice Award’. His works are cited frequently in the national and international media. He lives with his family in Bloomfield Hills, Michigan.

Contents:

Introducing LEO

LEO at work

Putting out fires

Fixing the flow

Commanding the future

Listening hard

Enriching the product

Don't compromise. Optimize!

An all-out LEO deployment

The quality mindset.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Description based on print version record.

ISBN:

9786613300171

9781283300179

1283300176

9780071769952

0071769951

OCLC:

801973400