Troubleshooting and repairing major appliances / Eric Kleinert.

Format:

Book

Author/Creator:

Kleinert, Eric, author.

Language:

English

Subjects (All):

Household appliances--Maintenance and repair--Amateurs' manuals.

Physical Description:

1 online resource (1 volume) : illustrations

Edition:

Third edition.

Place of Publication:

New York : McGraw-Hill, [2013]

Language Note:

English

System Details:

text file

Summary:

Diagnose and repair home appliances and air conditioners using the latest techniques "The book has it all...written by a pro with 40 years of hands-on repair and teaching experience...this book is like brain candy"--GeekDad (Wired.com) Fully updated for current technologies and packed with hundreds of photos and diagrams, this do-it-yourself guide shows you how to safely install, operate, maintain, and fix gas and electric appliances of all types. Troubleshooting and Repairing Major Appliances , Third Edition provides easy-tofollow procedures for using test meters, replacing parts, reading circuit diagrams, interpreting fault and error codes, and diagnosing problems. Featuring a new chapter on becoming a service technician, this practical, money-saving resource is ideal for homeowners and professionals alike. Covers all major appliances: Automatic dishwashers Garbage disposers Electric water heaters Gas water heaters Top load automatic washers Front load automatic washers Automatic electric dryers Automatic gas dryers Electric ranges, cooktops, and ovens Gas ranges, cooktops, and ovens Microwave ovens Refrigerators Freezers Automatic ice makers Residential under-the-counter ice cube makers Room air conditioners Dehumidifiers

Contents:

Cover

Title Page

Copyright Page

About the Author

Contents

Acknowledgments

Introduction

Part I: Fundamentals of Service

Chapter 1: Selecting, Purchasing, and Installing Major Home Appliances and Air Conditioners

Electric and Gas Ranges, Cooktops, and Ovens

Freestanding Ranges

Slide-In Ranges and Drop-In Ranges

Built-In Cooktops

Built-In Ovens

Microwave Ovens

Checklist for Cooking Products

Refrigerators and Freezers

Compact and Portable Refrigerators

Single-Door Refrigerators

Two-Door Refrigerators

Two-Door Refrigerators with Bottom Freezers

Side-by-Side Refrigerators

Freezers

Checklist for Refrigerator and Freezer Products

Dishwashers

Built-In Dishwashers

Convertible/Portable Dishwashers

Undersink Dishwashers

Dishwasher-Sink Combination

Checklist for Dishwashers

Laundry Equipment

Automatic Washers

Top-Loading Automatic Washers

Front-Loading Automatic Washers

Compact Automatic Washers

Automatic Dryers

Checklist for Washers and Dryers

Air Conditioners

Sizing Room Air Conditioners

How to Purchase the Best Air Conditioner or Appliance Value Using the EnergyGuide Label

Major Appliance Consumer Action Panel (MACAP)

Purchasing Decisions

Appliance Warranties

Full vs. Limited Warranties

Warranty Time Limitations

Appliance Installation Instructions

Appliance Use and Care Manual

Where to Get Help

Product Recalls and the Internet

National Appliance Service Technicians Certification (NASTeC)

Endnotes

Chapter 2: Safety Precautions

Safety Procedures

Individual Safety Precautions

Electrical Safety Precautions

Gas Safety Precautions

Chemical Safety Precautions

Appliance and Air Conditioner Safety

Operating Safety

Installation Safety Precautions

Grounding of Appliances.

Checking Appliance and Air Conditioner Voltage

What to Do If You Smell Gas

Chapter 3: Tools Needed for Installation and Repair

Safety Precautions

Safety Precautions When Handling Tools

Screwdrivers

Nut Drivers

Wrenches

Hammers

Prying Tools

Pliers

Cutting Tools

Power Tools

Specialty Tools

Test Meters

Advantages of Digital Meters

Chapter 4: Becoming a Professional Technician

What Is Customer Satisfaction?

Customer Satisfaction Is Important for Business

Why Is Customer Satisfaction Important to the Technician?

What Does the Customer Expect of the Service Technician?

How Can a Service Technician Increase Customer Satisfaction Skills?

Communication Skills

Verbal Communication

Nonverbal Communication

Paraverbal Communication

Customer Empathy

Listening to the Customer

Reflective Listening Skills (Feedback)

Paraphrasing

Asking Questions

Preparing for a Service Call

Prescreen the Service Call for Parts

Proper Grooming for a Service Technician

When You Arrive at the Service Call

Repairing the Appliance or Air Conditioner

Follow-Up Calls

Things to Avoid While on a Service Call

How to Turn Customer Dissatisfaction into Customer Satisfaction

Angry Customers

Don't Lose Your Cool

Encourage the Customer to Vent Their Emotions

Find Out the Facts

Understand Your Customer's Feelings

Suggest a Way to Fix the Problem

End on a Positive Note

Never Stop Learning

Chapter 5: Basic Techniques

Product Failure

Diagnosis and Correction Procedure

Technicians Diagnostic Guide

Part II: Electricity, Electronics,and Gas

Chapter 6: Electricity

Electrical Wiring

What Is a Circuit?

Circuit Components

Three Kinds of Circuits

Series Circuit

Parallel Circuits

Series-Parallel Circuits.

Types of Shorts in a Circuit

Strip Circuits

Types of Electric Current

Theory of Current Flow

Ohm's Law

Ohms

Amperes

Volts

Watts

Ohm's Law Equation Wheel

Wiring Diagram Symbols

Terminal Codes

Timer Sequence (Esterline) Charts

Wiring Diagrams

Sample Wiring Diagrams

How to Read the Volt-Ohm-Milliammeter Test Instrument

Measuring Voltage

Making the Measurement

Selecting the Scales

Reading the AC Voltage Scale

Measuring Line Voltage

Testing for Ground and Polarity

Measuring 240-Volt Receptacles

Testing a Three-Wire Receptacle for 240 Volts

Testing a Four-Wire Receptacle for 240 Volts

Measuring Resistance (OHMS)

Setting Up the Meter

Operating Appliances and Room Air Conditioners on a Generator

Flowcharts

Chapter 7: Electronics

Simplified Circuits

Electronic Controls

Low-Voltage Board

High-Voltage Relay Board

Touchpad (Customer Interface)

Three-Board Electronic Control System

Troubleshooting Circuits

Two-Board Electronic Control System

Motor Board Electronic Control System

Resistors

Resistance Color Bands

Thermistor

Diodes

Testing a Diode

Bridge Rectifier

Triac

Testing a Triac

Transistor

Integrated Circuits and Circuit Boards

LED Multiple Segment Displays

Electrostatic Discharge

Chapter 8: Gas

Gas Safety

Types of Gas

Natural Gas

Liquefied Petroleum Gas

Combustion

Carbon Monoxide

Testing for Carbon Monoxide

Flue Gases

The "Flame"

Air Supply

Flame Appearance

Flame lifting

Flashback

Yellow Flame Tips

Appliance Burner Components

Gas orifice

Air Shutter

Venturi Throat

Burner Head

Burner Ports

Burner Operation

Ventilation

Troubleshooting Ventilation Problems

Measuring Gas Pressure

Testing for Gas Leaks.

Combustible Gas Detector

Gas Conversion Procedures

Gas Pressure Regulator

Converting Surface Burners

Converting the Oven Bake Burner

Converting the Oven Broil Burner

Converting the Bake/Broil Thermostat

Gas Appliance Maintenance

Part III: Refrigeration and Air Conditioning

Chapter 9: Principles of Air Conditioning and Refrigeration

Introduction to Air Conditioning and Refrigeration

Saving the Ozone Layer

Matter

Change of State

Law of Thermodynamics

It's All About Heat

Methods of Heat Transfer

Refrigerants

Room Air Conditioner vs. Refrigerator/Freezer

The Basic Refrigeration Cycle

Refrigeration Components

Compressor

Compressor Safety

Trained Personnel Only

Terminal Venting and Electrocution

Compressor Motor Starting Relays

Current Type Relay

PTC Type Relay

Condenser Coil

Evaporator Coil

Metering Device

Other Components Used in the Sealed Refrigeration System

Diagnosing Sealed Systems

Part IV: Parts

Chapter 10: Electric Appliance and Air Conditioner Parts

The Switch

Pressure Switch

Thermostat

Electromechanical Timer

The Motor

The Cam Switches

The Escapement

Relays

Solenoids

Water Valves

Motors

Compressors

Capacitors

Testing a Capacitor

Heating Elements

Mechanical Linkages

Wires

How to Strip, Splice, Solder, and Install Solderless and Terminal Connectors, and How to Use Wire Nuts on Wires

Circuit Protection Devices

Chapter 11: Electronic Parts

Electronic Components in General

How Electronic Appliances and Air Conditioners Operate

Testing Printed Circuit Boards

Touch Panel Membrane

Transformer

Integrated Circuit Chip

Sensors

Temperature Detectors

Thermocouple

Resistance Temperature Detector

Thermopile.

Transducer

Diode

LED

Inverter Board

Piezoelectric Ignitor

Chapter 12: Gas Appliance Parts

Controls

Pressure Regulator Controls

Water Heater Thermostat/Regulator Combination Control

Safety Valve

Dryer Gas Valve

Sensing Devices

Flame Sensors

Ignition

Glow-Bar Ignitor

Spark Electrode Ignitor

Spark Module

Part V: Error/Fault or Function Codes

Chapter 13: Error/Fault or Function Codes

Error/Fault or Function Codes

Admiral Oven and Range Error/Fault or Function Codes

ASKO Dishwasher Error/Fault or Function Codes

ASKO Washer Error/Fault or Function Codes

ASKO Dryer Error/Fault or Function Codes

Dacor Oven and Range Error/Fault or Function Codes

Estate Oven and Range Error/Fault or Function Codes

Friedrich Room Air Conditioner Error/Fault or Function Codes

Frigidaire/Electrolux Dishwasher Error/Fault or Function Codes

Frigidaire/Electrolux Washer Error/Fault or Function Codes

Frigidaire/Electrolux Dryer Error/Fault or Function Codes

Frigidaire/Electrolux Refrigerator Error/Fault or Function Codes

General Electric and Hotpoint Room Air Conditioner Error/Fault or Function Codes

General Electric and Hotpoint Dishwasher Error/Fault or Function Codes

General Electric and Hotpoint Microwave Error/Fault or Function Codes

General Electric and Hotpoint Range Error/Fault or Function Codes

JennAir Oven and Range Error/Fault or Function Codes

LG Dishwasher Error/Fault or Function Codes

LG Side X Side Refrigerator Error/Fault or Function Codes

LG French Door Refrigerator Error/Fault or Function Codes

LG Washer Error/Fault or Function Codes

LG Frontload Washer Error/Fault or Function Codes

Maytag Laundry Center Error/Fault or Function Codes.

Maytag Washer Error/Fault or Function Codes.

Notes:

Description based on print version record.

Includes index.

ISBN:

9786613914903

9781283602457

1283602458

9780071770194

0071770194

OCLC:

864439124