Dealing with people you can't stand : how to bring out the best in people at their worst

MLA

Brinkman, Rick and Rick Kirschner. Dealing with people you can't stand : how to bring out the best in people at their worst. Revised and expanded third edition. 2012.New York : McGraw-Hill, [2012]

APA

Brinkman, R. & Kirschner, R. (2012). Dealing with people you can't stand : how to bring out the best in people at their worst. Revised and expanded third edition. New York : McGraw-Hill.

Chicago

Brinkman, Rick and Rick Kirschner. Dealing with people you can't stand : how to bring out the best in people at their worst. Revised and expanded third edition. 2012.New York : McGraw-Hill, [2012]