A briefcase book Manager's guide to motivating employees / Anne Bruce.

Format:

Book

Author/Creator:

Bruce, Anne, 1952- author.

Series:

Briefcase books series.

Briefcase book

Language:

English

Subjects (All):

Employee motivation.

Performance.

Physical Description:

1 online resource (1 v.)

Edition:

Second edition.

Other Title:

Manager's guide to motivating employees

Place of Publication:

New York, New York : McGraw-Hill Education, [2011]

System Details:

text file

Summary:

Briefcase Books: Manager’s Guide to Motivating Employees More than 700,000 Briefcase Books sold! A manager’s guide to inspiring employees to work at peak performance—to improve organizational culture and help meet the bottom-line About the Book Manager’s Guide to Motivating Employees is the perfect primer for managers looking to jumpstart the work ethic, excitement, and company synergy by engaging and motivating their employees. This new edition provides entertaining case studies and examples of how readers can create an environment in which employees feel passionate about their jobs and put the best of them in everything they do. Written specifically for today’s busy manager, Briefcase Books feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations. Key Selling Features Proven tactics for creating relationships and ensuring effective communication to get the optimal performance from employees Clear definitions of key terms and concepts Practical advice for minimizing the possibility of error Examples of successful management Specific planning procedures, tactics, and hands-on techniques Market / Audience Managers of all levels About the Author Anne Bruce (Sacramento, CA) is a nationally recognized speaker, workshop leader, and author. Her books include the Briefcase Books Be Your Own Mentor and Building A High Morale Workplace and Perfect Phrases for Documenting Employee Performance Problems .

Contents:

Cover

Contents

Acknowledgments

Introduction

1. Motivation is an Inside Job

Motivation: Intrinsic and Extrinsic

Kick Up Employee Motivation and Performance Using This Easy Assessment

Using This Powerful Motivation Tool

Create an Environment of Intrinsic Motivation Through Self-Discovery

The Three Most Common Ways to Influence Motivation

Relationships: A Key to Better Performance

Manager's Checklist for Chapter 1

2. Working with Human Nature

Why, What, When, and How Things Happen

The Concept of Theory X and Theory Y

Human Needs and Response

Human Nature at Work

Managers-Nurture-Nature-What We Give Attention to Flourishes

What We Ignore Dies

Manager's Checklist for Chapter 2

3. Encouraging Entrepreneurial Thinking

Make Everyone Feel Like a Business Partner

Five Steps to Creating Entrepreneurial Thinkers

Help Your Employees Feel As If They Own the Business

Engaging Remote Employees to Act as Entrepreneurs

The Doctor is In

Manager's Checklist for Chapter 3

4. Linking Motivation to Performance

What is "Performance"?

Eight Steps to Help Employees Achieve Higher Performance

Be Realistic with Your Performance Goals

Expect the Best-and Don't Let It Surprise You

Taking Advantage of the Pygmalion Effect to Improve Employee Performance

Performance: Drive and Direction

Manager's Checklist for Chapter 4

5. Helping Employees Accept Responsibility for Motivation

Motivating People with Responsibility and Authority

Let People Be Powerful and Magnify Their Potential

The Power of Belief: Setting "Perfect Present-Tense Personalized" Goals

Redefining the Manager-Employee Relationship

Helping Employees Take Responsibility for Their Own Motivation

Encourage Accountability

Why Do Any of Us Do What We Do?

Manager's Checklist for Chapter 5.

6. Riding the Waves of Hope and Trust

A Surfer-Leader Brands Trust at MedAmerica Billing Services, Inc.

A Profound Message about Human Potential

Trust Your Employees

Reinforcing Hope and Trust

The Benefits of a Trusting Organization

Passion Turns Zero into a Hero-Teach Employees to Trust in Themselves

Let Your Employees Run the Show

Inspiring Vision

Manager's Checklist for Chapter 6

7. Fun and Motivation = Profits and Productivity

The Aussie Who Motivates Leaders with Fun!

Physiological Benefits of Humor

Fun: An Effective Organizational Strategy

Making Work More Enjoyable

Manager's Checklist for Chapter 7

8. Attacking the De-Motivators

Shooing Away the "Attitude Vultures"

You Can Motivate or De-Motivate

Fighting De-Motivators

Step 1. Hire the Best

Step 2. Retain the Best

Step 3. Give Employees Honest Feedback, Praise, and Encouragement

Step 4. Build Employees' Confidence

Motivating Employees Beyond Fear

De-Motivators? What De-Motivators?

Manager's Checklist for Chapter 8

9. Clear the Path to Employee Performance

Thinking in Terms of the System

The Human Side of Operations

Stop Workplace Drama

Developing Insight into Your Business System

Adapting to the System

Changing the System

Caring for the System

Challenge: Understand and Improve the System

Manager's Checklist for Chapter 9

10. Inspiring Motivated Teamwork from the Head and the Heart

The Human Side of Teamwork

Teambuilding: What's Love Got to Do with It?

Why the Emphasis on Teams?

Google It

From HR Thought Leader to Cheerleader

Next Man Up Management

Affinity Groups, Employee Resource Groups, and Inclusion Meetings Create a Twenty-First Century Workplace

Managing Self-Directed Teams

Teams, Teams, Teams

Manager's Checklist for Chapter 10.

11. Unleash the Potential of Synergy

Team Members Develop the Potential in Others

Benchmark to Inspire Synergy

Use All Those Brains Around You

Possess the "Eyes to See" Your Employees

Rejuvenate for Synergy

Increase Energy and You Increase Synergy

Working Together is Organic

Manager's Checklist for Chapter 11

12. Conclusion-Driving it All the Way Home

Be a Success-Oriented Manager

Dig Deep for Ways to Help Employees Become Self-Motivated

It's Either Motivation or Mediocrity

Employee Development: An Ongoing Challenge in Good Times and Economically Difficult Times

Organize a Coaching Program

Find Out What Employees Love to Do

You Can Be a Motivating Manager!

Manager's Checklist for Chapter 12

Index.

Notes:

Includes index.

Description based on print version record.

ISBN:

9786613340054

9781283340052

1283340054

9780071775687

0071775684

OCLC:

860909433