Culture crossing : discover the key to making successful connections in the new global era / Michael Landers.

Format:

Book

Author/Creator:

Landers, Michael, 1971- author.

Series:

BK business book.

BK business book

Gale eBooks

Language:

English

Subjects (All):

Cultural competence.

Intercultural communication.

Organizational behavior--Cross-cultural studies.

Organizational behavior.

Physical Description:

1 online resource (x, 194 pages) : illustrations.

Edition:

1st edition

Place of Publication:

Oakland : Berrett-Koehler Publishers, [2017]

System Details:

text file

Summary:

Thrive in the multicultural communities where you work and live People, money, and information are flowing faster than ever across international borders, putting us all just one step away from a culture crash—that moment when you unintentionally confuse, frustrate, or offend someone from another culture. Are you struggling with trying to learn the customs, nuances, and hot buttons of every culture you might come into contact with? Michael Landers guides you toward a better solution: becoming aware of your own cultural “baggage.” You'll learn to sidestep the knee-jerk reactions that can get you into trouble and develop the agility to adjust your behaviors and expectations as needed. Through a mix of entertaining and instructive stories, valuable insights, and eye-opening self-assessments, Culture Crossing offers an essential primer for improving all your interactions with people from any background.

Contents:

1. Cultural awakenings

2. Me or we?

3. Say what?

4. What's not being said

5. Now or later

6. Respect, rank, and ritual

7. Core values.

Notes:

Includes bibliographical references.

Description based on print version record.

ISBN:

9781626567122

1626567123

9781626567115

1626567115

OCLC:

966617008