Cultural intelligence : surviving and thriving in the global village / David C. Thomas and Kerr C. Inkson.

Format:

Book

Author/Creator:

Thomas, David C. (David Clinton), 1947- author.

Inkson, Kerr C., author.

Series:

BK business book.

BK business book

Gale eBooks

Language:

English

Subjects (All):

Cross-cultural orientation.

Cultural awareness.

Intercultural communication.

Physical Description:

1 online resource (xiii, 198 pages) : illustrations.

Edition:

Third edition.

Place of Publication:

Oakland, CA : Berrett-Koehler Publishers, Inc., [2017]

System Details:

Mode of access: World Wide Web.

text file

Summary:

Succeed in Any Culture, in Every Situation In today's global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You'll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. The authors show how to apply cultural intelligence in a series of specific situations: making decisions; communicating, negotiating, and resolving conflicts; leading and motivating others; and designing, managing, and contributing to multicultural groups and teams. This extensively revised third edition has been updated with new stories showing cultural intelligence in action. Thomas and Inkson have broadened the focus beyond business to include organizations of all kinds—nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars.

Contents:

Preface

Acknowledgments

Living and working in the global village

Cultural knowledge

Mindfulness and cross-cultural skills

Making decisions across cultures

Communicating and negotiating across cultures

Motivating and leading across cultures

Working with multicultural groups and teams

Developing cultural intelligence in a global world

Conclusion: the essentials of cultural intelligence

Appendix: Short form cultural intelligence assessment (SFCQ)

Notes

Bibliography

Index

About the authors.

Notes:

Revised edition of the authors' Cultural intelligence, c2009.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9781626568679

1626568677

9781626568662

1626568669

OCLC:

974372832