The supply chain revolution : innovative sourcing and logistics for a fiercely competitive world / Suman Sarkar.

Format:

Book

Author/Creator:

Sarkar, Suman, author.

Series:

Gale eBooks

Language:

English

Subjects (All):

Business logistics--Management.

Business logistics.

Physical Description:

1 online resource (xiv, 241 pages) : illustrations

Edition:

1st edition

Place of Publication:

New York : AMACOM, American Management Association, [2017]

System Details:

text file

Summary:

When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook—and the company sped up the development of new products, getting them into consumers' hands faster. The rest is history. Across a range of industries, once-leading companies are in trouble: Walmart, IBM, Pfizer, HP, and The Gap to name a few. But others thrive. While competitors were shutting stores, Zara's highly responsive supply chain made it the most valued company in the retail space and its founder, the richest man in Europe. The success of TJX, Amazon, Starbucks, and Airbus, is fueled by supply chain and sourcing. Showcasing real solutions, The Supply Chain Revolution will: Improve customer satisfaction and increase revenue Make alliances more successful Simplify and debottleneck the supply chain Boost retail success by managing store investment Drive excellence Technology is disrupting business models. Strategies must change. The Supply Chain Revolution flips conventional thinking and offers a powerful way for companies to compete in challenging times.

Contents:

Intro

Cover Page

Title Page

Copyright Page

Dedication

Contents

Acknowledgments

Introduction

Steve Jobs and Supply Chain

Need for Supply Chain Revolution

Zara's Supply Chain Advantage

TJX's Sourcing Advantage

About the Author's Work

The Book

Change Management

Part 1: Increase Revenue With Help from Supply Chain and Sourcing

1. Drive Customer Satisfaction-Through Excellent Service

Benefiting from Excellent Service

Amazon's Customer Service Advantage

Best Buy's Challenges With Customer Service

Increasing Service Levels

Tailoring Service Level by Customer Segment

Developing a Competitive Edge

Getting Customers to Pay for Increased Service

Improving Service With the Help of Supply Chain

2. Boost Revenue With Supply Chain

The Airbus Supply Chain Advantage

The Rise of Boeing

Innovation and Supply Chain

Airbus Enters the Market

Boeing Plays Catch-Up

Making Customization a Reality

Influence Upstream R&amp

D Process

Segment Supply Chain by Demand Pattern

Enabling Global Sourcing

Moving to Demand-Driven Planning

Boosting Revenue With Supply Chain

3. Amplify Alliance Performance With Sourcing

Alliances Can Make or Break a Company

Art of Alliance-Starbucks Style

Nokia's Failure to Embrace Alliances

Sourcing's Involvement In Alliances

Making Alliances Successful With Sourcing

Part 2: Reduce Business Risk Through Efficient Operations

4. Debottleneck the Supply Chain and Reduce Risk

Business Risks from Supply Chain

Benefits of Debottlenecking Supply Chain

Supply Chain Challenges at the Department of Defense (DOD)

Supply Chain Complexity

Reducing Nonmoving Inventory

Simplifying Ordering

Streamlining the Supply Chain

Simplifying Delivery

Simplifying Planning

Simplifying New Product Introduction.

Simplifying Internal Organization Alignment

Simplifying Engagement With Suppliers

Fixing Supply Chain Bottlenecks

5. Increase Retail Success by Managing Store Investment

Store Investment and Retail Success

Retail Industry Evolution

Store Investment

Macy's Challenges With Store Investment

Costco's Approach

Evaluating Store Investment

Reducing Store Costs

Simplifying Store Development

Driving Retail Success With Sourcing

Part 3: Improve Profitability from Areas that are Currently Out of Scope for Sourcing Organizations

6. Enhance Marketing Efficiency

Evolving Expectations from Marketing

Marketing by Coca-Cola

Sourcing Organizations' Challenges With Marketing

Lever Brothers' vs. Procter &amp

Gamble's Approach to Marketing Efficiency

Measuring Marketing Performance

Marketing-Complex Services

Creative Agencies

Media Buying

Direct Marketing

Market Research

Implementing Marketing Efficiency Program

7. Smart Real Estate Outsourcing

Need for Smart Outsourcing

Facilities Outsourcing at Procter &amp

Gamble

Cost Savings vs. Cost Reduction

Trends

Facilities Outsourcing: Transitioning Toward Full Service

Failing to Achieve Cost Reductions

Evolving Customer Expectations

Swinging of the Pendulum: Decline of IFM

Disrupting Industry- Short- and Long-Term Trends

Enabling Cost Reduction With Technology

Making Smart Outsourcing a Reality

Part 4: Drive Business Excellence With Help from Sourcing

8. Source Excellence

Excellence-Utopia or Reality?

Apple Helping AT&amp

T Wireless Achieve Excellence

Other Examples

Involving Sourcing In Excellence

Defining Excellence

360 Triangulation

Supplier Workshops

Sourcing Excellent Solutions

Making Excellence a Reality

Conclusion

HP's Struggle

Private Equity Industry Challenges.

Sustainable Competitive Advantage for Diversified Companies

Improving Lives

A Final Word

Glossary

Notes

Index.

Notes:

Includes bibliographical references and index.

Description based on print version record.

ISBN:

0-8144-3879-2

OCLC:

984512234