The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability / Susan Page.

Format:

Book

Author/Creator:

Page, Susan (Susan Ann), author.

Language:

English

Subjects (All):

Workflow--Management.

Workflow.

Organizational effectiveness.

Management.

Physical Description:

1 online resource (407 pages) : illustrations

Edition:

Second edition.

Place of Publication:

New York : AMACOM, American Management Association, [2016]

Language Note:

English

System Details:

text file

Summary:

Baffled by repeated mistakes in your department? Want to focus your employees’ limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don’t need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing Eliminate duplication and bureaucracy Control costs Establish internal controls to reduce human error Test and rework the process before introducing it Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.

Notes:

Earlier edition: 2010.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9781523101832

1523101830

9780814436622

0814436625

OCLC:

925563673