The etiquette edge : modern manners for business success / Beverly Y. Langford.

Format:

Book

Author/Creator:

Langford, Beverly Y., 1942- author.

Series:

Gale eBooks

Language:

English

Subjects (All):

Business etiquette.

Success in business.

Physical Description:

1 online resource (vii, 244 pages) : illustrations

Edition:

Second edition.

Place of Publication:

2016.

New York : AMACOM, American Management Association, [2016]

Language Note:

English

System Details:

text file

Summary:

Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behaviour...you won't get far. 'The Etiquette Edge' gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret--and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships.

Contents:

part 1. Everyday courtesy as a success factor

part 2. Best behaviors at work : interacting with bosses and peers

part 3. Handling sensitive issues : courtesy and building trust.

Notes:

Earlier edition: 2005.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9780814437636

081443763X

OCLC:

988556684