Global franchising operations management : cases in international and emerging markets operations

Format:

Book

Author/Creator:

Alon, Ilan, Author.

Language:

English

Subjects (All):

Franchises (Retail trade)--Case studies.

Franchises (Retail trade).

International trade.

Physical Description:

1 online resource (1 v.) : ill., maps.

Edition:

1st edition

Other Title:

Cases in international and emerging markets operations

Place of Publication:

[Place of publication not identified] FT Press/Pearson 2012

Language Note:

English

System Details:

text file

Summary:

Franchising now represents more than 10% of the US economy and 50% of US retail sales, and this winning business model is now showing exceptional promise outside the US as well. Both franchisors and franchisees are beginning to discover immense opportunities to extend operations or build new franchises in emerging markets. Of course, success will depend on their ability to execute – and extending successful franchising operations outside their home markets requires significant new skills, knowledge, and expertise. In Global Franchising Operations Management , the field’s leading expert and author brings together an unprecedented collection of in-depth cases that illuminate the field’s unexplored opportunities, key pitfalls, and proven best practices. Ilan Alon thoroughly covers key challenges from both the franchisor and franchisee perspective, teaching lessons learned by Marks and Spencer, Ruth’s Chris Steakhouse, Athlete’s Foot, Kodak, Sari Organic, and other pioneers. Through these cases, he addresses pivotal issues such as: Should you take your franchise operation global? What unique marketing and demand management challenges will you face in doing so? Do Master Franchisee or Micro-Franchising strategies make sense for you? What are their risks, and can those risks be managed? How can you efficiently manage logistics, supply chains, and operations in unfamiliar markets? Whatever your role or potential role in global franchising operations, this book will be an indispensable resource.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references.

ISBN:

9780132884150

0132884151

9780132884143

0132884143

OCLC:

780680547