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Compete by meeting unmet needs : how Zipcar rethought the car rental business / Jim Champy.

O'Reilly Online Learning: Academic/Public Library Edition Available online

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Format:
Book
Author/Creator:
Champy, James, 1942-
Contributor:
Champy, James, 1942-
Series:
FT Press Delivers elements.
FT Press Delivers elements
Language:
English
Subjects (All):
Zipcar (Firm).
Automobile leasing and renting--United States.
Automobile leasing and renting.
Success in business.
Branding (Marketing).
Physical Description:
1 online resource ([8] p.).
Edition:
1st edition
Other Title:
How Zipcar rethought the car rental business
Place of Publication:
Upper Saddle River, New Jersey : FTPress Delivers, 2010.
System Details:
text file
Summary:
"This Element is an excerpt from Inspire!: why customers come back (ISBN: 9780131361881) by Jim Champy. Today's most powerful value proposition: combining ease of use with cost savings! How Zipcar has done it--with lessons you can apply in your own business"--Resource description page.
Notes:
Cover title.
"An e-burst of inspiration from the best books."
OCLC:
601967083

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