FedEx delivers : how the world's leading shipping company keeps innovating and outperforming the competition / Madan Birla.

Format:

Book

Author/Creator:

Birla, Madan.

Language:

English

Subjects (All):

Federal Express Corporation--Management.

Federal Express Corporation.

Express service--Management.

Express service.

Physical Description:

1 online resource (243 p.)

Edition:

1st edition

Other Title:

How the world's leading shipping company keeps innovating and outperforming the competition

Place of Publication:

Hoboken, N.J. : John Wiley & Sons, Inc., c2005.

Language Note:

English

System Details:

Mode of access: World Wide Web.

text file

Summary:

An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn ho

Contents:

Innovating and outperforming the competition

FedEx's innovation journey

Why organizations do not innovate

The five dimensions of an innovation and performance culture

Engage employees in the enterprise

Expect and help employees to continually grow

Create a secure environment for expression and acceptance of creative ideas

Encourage collaborative develop

Conclusion : continuing to lead the way.

Notes:

Description based upon print version of record.

Includes bibliographical references (p. 199-201) and index.

ISBN:

9786610277049

9781118428979

1118428978

9781280277047

1280277041

9780471737179

0471737178

OCLC:

61125251