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Change to strange : create a great organization by building a strange workforce / Daniel M. Cable.

O'Reilly Online Learning: Academic/Public Library Edition Available online

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Format:
Book
Author/Creator:
Cable, Daniel M. (Daniel Merle)
Language:
English
Subjects (All):
Organizational effectiveness.
Physical Description:
1 online resource (xxi, 184 p. ) ill. ;
Edition:
1st edition
Place of Publication:
Upper Saddle River, N.J. : Wharton School Pub. ; Pearson Education, c2007.
Language Note:
English
System Details:
text file
Summary:
"This book is about everything it takes to build a workforce that's strange and extraordinary enough to execute your most powerful strategies and your unique value proposition. It's about understanding exactly how your workforce needs to be different; creating an end-to-end Strange Workforce Value Chain; implementing workforce systems that support your unique goals; and establishing detailed metrics based on what makes you unique, using those metrics to drive clarity throughout your entire organization, and steer it toward success."--BOOK JACKET.
Contents:
Be strange. Be very strange
Shine a flashlight into the black box that exists between your workforce and beating your competition
Organizational outcomes: how do I know I am winning in the way I want to win
Performance drivers: what must customers notice about us so that we win
Strange workforce deliverables: what our workforce does to make customers notice and love us
Job-specific strangeness: different deliverables from different jobs
Strange workforce architecture: what systems will produce the deliverables I need from my workforce
Strange workforce architecture: breaking out from the pack
Strange workforce architecture: taking the next step
The magic of metrics: creating and implementing measurement systems.
Notes:
Bibliographic Level Mode of Issuance: Monograph
Includes bibliographical references and index.
OCLC:
137284106

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