Lean six sigma for hospitals : simple steps to fast, affordable, and flawless healthcare / Jay Arthur.

Format:

Book

Author/Creator:

Arthur, Jay, 1951-

Language:

English

Subjects (All):

Hospitals--Administration.

Hospitals.

Organizational effectiveness.

Medical care--Quality control.

Medical care.

Total quality management.

Physical Description:

xx, 348 p. : ill.

Edition:

1st edition

Place of Publication:

New York : McGraw-Hill, 2011.

Language Note:

English

System Details:

text file

Summary:

DELIVER FASTER, BETTER, AND CHEAPER HEALTHCARE IN AS FEW AS FIVE DAYS 4 STAR DOODY'S REVIEW! "The main purpose is to present simple steps to help hospitals start getting faster, better, and cheaper in five days or less while achieving the goal of fast, affordable, and flawless healthcare. Healthcare has many opportunities for improvement and the use of Lean Six Sigma concepts can make a dramatic impact. This book provides the basic information to do that."-- Doody's Review Service Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, Flawless Healthcare explains how to use tested Lean Six Sigma methods and tools to rapidly improve hospital operations and quality of care and reduce costs. These proven strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality. The trail of billing and collections is also followed to discover and eliminate cash flow leaks. This practical guide emphasizes both the clinical and operational sides to reduce the "three demons of quality"--delay, defects, and deviation. Real-world case studies from major hospitals illustrate successful implementations of Lean Six Sigma. Coverage Includes: Achieving a faster, better hospital in five days--emergency department, door-to-balloon time, operating room, medical imaging, lab, nursing unit, clinical staff, pharmacy, order accuracy, diagnosis, ICU Lean for accelerated patient flow Reducing medical errors with Six Sigma Creating a more profitable hospital in five days by reducing denied, rejected, and appealed claims Six Sigma for hospitals Excel power tools for Lean Six Sigma Identifying improvement projects through data mining and analysis Sustaining improvement using control charts Laser-focused process innovation Statistical tools for Lean Six Sigma Implementing Lean Six Sigma

Contents:

Machine generated contents note: Ch 1: Faster, Better, Cheaper Healthcare in 5 Days Why Now? $950 Billion in preventable medical costs will pay for healthcare reform. Pioneers: Virginia Mason, Cleveland Clinic, Mayo Clinic; The Universal Improvement MethodFocus * Improve * Sustain * Honor Ch 2: Faster Hospital in 5 Days A Faster ER, OR, Lab, Radiology, Nursing Unit in Five Days using Lean: Economies of Speed / The 7 Speed Bumps of Lean / The 5 S's; Common Measures of Flow * Lean Tools * Spaghetti Diagrams * Value Stream Mapping Ch 3: A Faster ER in 5 Days Patient turnaround in 1/6th the time Ch 4: A Faster Lab in 5 Days Case Study: Reducing Turnaround Times by a third in five days. Ch 5: Faster Medical Imaging in 5 DaysCh 6 - A Faster OR in 5 Days Ch 7 - Faster Bed ManagementChanging the Paradigm Ch 8: Faster Nursing Unit in 5 Days Walking is Waste Ch 9: Better Hospital in 5 DaysReducing defects and mistakes in the ER, OR, Imaging, Nursing Unit C10: A Cheaper, More Profitable Hospital in Five DaysReducing operational defects and lost revenue; Case study: Reducing denied claims by $400,000/month in five days. Ch 11 Is There an Improvement Project Lurking in Your Data? Data Mining with Excel/ Using the QI Macros To Analyze Your Data Ch 12 - Key Quality MeasuresJoint Commission - Core Measures*Heart Failure * Surgical Infections * Nursing Quality; Patient Satisfaction * Pain Control Etc. ; Financial and Operational Measures Ch 13 - Sustaining Improvement Process Flowchart / Control Charts for Sustaining the Improvement Stabilize your process * Reduce Variation Choosing a Control Chart Ch 14 - Laser-Focused Process InnovationFocusing the Improvement Effort/ Voice of the Customer / Speak Your Customer's Language / Critical to Quality Indicators (CTQs) SIPOC * A Balanced Scorecard? Ch 15 Making Lean Six Sigma Work Formal Network vs Informal Network Linear vs Circular Causes / Use SWAT Teams / Risk Free Way to Implement LSS / Can LSS Kill Your Company? / Conflicting Goals / Honor Your Progress / Lean Six Sigma Roles Free Resources (Download)Lean Simplified Quick Reference Card * SS Simplified Reference Card * SPC Quick Reference Card * LSS Action Plan * QI Macros 90-day Trial for Excel * E-books.

Notes:

Title from title screen.

Includes bibliographical references and index.

Digitized and made available by: Books24x7.com.

Description based on print version record and CIP data provided by publisher; resource not viewed.

ISBN:

9786613004130

9781283004138

1283004135

9780071753265

0071753265

OCLC:

819322851