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Becoming a successful manager : powerful tools for making a smooth transition to managing a team / J. Robert Parkinson and Gary Grossman.
- Format:
- Book
- Author/Creator:
- Parkinson, J. Robert (John Robert), author.
- Grossman, Jack H., author.
- Language:
- English
- Subjects (All):
- Executive ability.
- Employee motivation.
- Self-management (Psychology).
- Management.
- Interpersonal relations.
- Physical Description:
- vii, 215 p.
- Edition:
- Completely updated second edition.
- Place of Publication:
- New York : McGraw-Hill, [2010]
- Language Note:
- English
- System Details:
- text file
- Summary:
- This comprehensive yet inviting-to-read guide has been completely updated to cover today's most critical management topics--from company culture to new technologies. About the Book Becoming a Successful Manager has all the tools and techniques for making a smooth transition into the role of manager. Drawing on both academic research and real-world experience, the authors teach readers how to apply what they call "The Discovery Method." Through practical exercises and thought-provoking questions, readers learn how to manage others as successfully as they have managed themselves. Updates include such timely topics as the evolving roles of managers, managing up, and other changes brought on by technology, new generational influences, and changes in overall corporate culture and expectations.
- Contents:
- What is a professional manager
- Defining your role
- The staff mosaic : working together
- Understanding each person in your department
- Clarifying what you and your employees have in common
- Adopt positive and productive attitudes
- Perpetuating a problem-solving culture
- Listening
- really listen and you'll hear more than words
- Mastering the art of asking questions
- Eliminating weeds from your departmental garden
- Giving the gift of constructive criticism
- Hiring the right people
- Conducting meaningful performance reviews
- Delegating effectively and empowering employees to take risks
- Mastering productive meetings is as easy as PIE
- Resolving conflicts
- Handling harassment
- Moving forward.
- Notes:
- Includes index.
- Digitized and made available by: Books24x7.com.
- Description based on print version record.
- ISBN:
- 9786612637643
- 9781282637641
- 1282637649
- 9780071745567
- 0071745564
- OCLC:
- 859675806
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