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The Six Sigma way : how GE, Motorola, and other top companies are honing their performance / by Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh.
- Format:
- Book
- Author/Creator:
- Pande, Peter S., author.
- Cavanagh, Roland R., author.
- Neuman, Robert P., author.
- Language:
- English
- Subjects (All):
- Quality control--Statistical methods.
- Quality control.
- Production management--Statistical methods.
- Production management.
- Six sigma (Quality control standard).
- Physical Description:
- xxiv, 422 p. : ill.
- Edition:
- 1st edition
- Place of Publication:
- New York : McGraw-Hill, 2000.
- Language Note:
- English
- System Details:
- text file
- Summary:
- An implementation blueprint for SIX SIGMA! " The Six Sigma Way demystifies Six Sigma with a real-world 'how-to 'guide. A good investment for any business planning to launch Six Sigma." John Biedry, VP Quality & Compliance, Sears Home Services. Cost reduction...productivity improvement...customer retention...these are the promises of the Six Sigma quality management system. The Six Sigma Way reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes, improve performance, and increase profits. Now you can read the roadmap for implementing Six Sigma in your manufacturing or service organization. The authorswho have worked with some of the most visible Six Sigma companies including GEprovide step-by-step guidance and practical implementation guidelines. Whether your goal is to fix a process problem or implement Six Sigma company-wide, The Six Sigma Way will help you develop an approach customized for your company's needs and the challenges of the twenty-first century business environment. The Six Sigma Way : Addresses the challenges and politics of launching, leading, and training people for Six Sigma. Focuses on implementing the major steps and quality improvement tools in the Six Sigma system. Features insights, comments, and examples from business leaders and managers using Six Sigma in their organizations.
- Contents:
- Preface
- A guide to the Six Sigma way
- Acknowledgements
- pt. 1. An executive overview of Six Sigma
- ch. 1. A powerful strategy for sustained success
- ch. 2. Key concepts of the Six Sigma System
- ch. 3. Why is Six Sigma succeeding where total quality "failed"?
- ch. 4. Applying Six Sigma to service and manufacturing
- ch. 5. The Six Sigma roadmap
- pt. 2. Gearing up and adapting Six Sigma to your organization
- ch. 6. Is Six sigma right for us now?
- ch. 7. How and where should we start our efforts?
- ch. 8. The politics of Six Sigma : preparing leaders to launch and guide the effort
- ch. 9. Preparing black belts and other key roles
- ch. 10. Training the organizations for Six Sigma
- ch. 11. The key to successful improvement : selecting the right Six Sigma projects
- pt. 3. Implementing Six Sigma : the roadmap and tools
- ch. 12. Identifying core processes and key customers (roadmap step 1)
- ch. 13. Defining customer requirements (roadmap step 2)
- ch. 14. Measuring current performance (roadmap step 3)
- ch. 15. Six Sigma process improvement (roadmap step 4A)
- ch. 16. Six Sigma process design/redesign (roadmap step 4B)
- ch. 17. Expanding & integrating the Six Sigma System (roadmap step 5)
- ch. 18. Advanced Six Sigma tools : an overview
- Conclusion : Twelve keys to success
- Appendix
- Glossary
- References
- Endnotes
- Index.
- Notes:
- Title from title screen.
- Includes bibliographical references and index.
- Digitized and made available by: Books 24x7.com.
- Description based on print version record.
- ISBN:
- 9780071376674
- 9786610304004
- 9781280304002
- 1280304006
- 9780071376679
- 0071376674
- OCLC:
- 354783866
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