Making projects work : effective stakeholder and communication management / Lynda Bourne.

Format:

Book

Author/Creator:

Bourne, Lynda, author.

Series:

Best Practices and Advances in Program Management Series

Language:

English

Subjects (All):

Project management.

Communication in management.

Physical Description:

1 online resource (248 p.)

Edition:

1st edition

Place of Publication:

Boca Raton : CRC Press, [2015]

Language Note:

English

System Details:

text file

Summary:

This book provides a framework for understanding and managing factors required for achieving successful project and program outcomes. It presents guidelines to help readers develop an understanding of governance and its connection to strategy as the starting point for decisions on what work needs to be done. The book describes how to craft appropriate communication strategies to develop and maintain successful relationships with stakeholders. It highlights the strengths and weaknesses of existing project controls and outlines effective communication techniques for managing expectations and ac

Contents:

Front Cover; Contents; Introduction; About the Author; Chapter 1: Making Projects Work; Chapter 2: Stakeholders and Organizational Value; Chapter 3: Focus on Leadership: Theories for Leading and Managing; Chapter 4: Focus on Downwards: The Practicalities of Leading the Project Team; Chapter 5: Focus on Managing Upwards; Chapter 6: Focus on Sidewards and Outwards Stakeholders; Chapter 7: Culture and Other Factors that Influence Communication; Chapter 8: Communication; References; Back Cover

Notes:

An Auerbach Book.

Includes bibliographical references.

Description based on print version record.

ISBN:

9780429171000

0429171005

9781498734752

1498734758

9781482206678

1482206676

OCLC:

903245742