Flawless consulting : a guide to getting your expertise used / Peter Block ; illustrated by Janis Nowlan.

Format:

Book

Author/Creator:

Block, Peter, author.

Contributor:

Nowlan, Janis.

Language:

English

Subjects (All):

Business consultants.

Physical Description:

1 online resource (351 p.)

Edition:

3rd edition

Place of Publication:

San Francisco : Pfeiffer, 2010.

[Place of publication not identified] : Center for Creative Leadership, 2010

Language Note:

English

System Details:

text file

Summary:

"Flawless Consulting is considered the "consultant's bible" and a landmark bestseller that explains how to deal effectively with clients, peers, and others. This third edition addresses business and new challenges since the second edition was written and also explores what's on the minds of "next generation" consultants. The book includes more guidance on how to ask better questions, ideas for the virtual world, suggestions for dealing with difficult clients, the challenges of international consulting, additional case studies, commentary, expanded guidelines on implementation, and more on how to ask good questions."-- Provided by publisher.

Contents:

Flawless Consulting; Contents; What's New?; Acknowledgments; 1: A Consultant by Any Other Name . . .; 2: Techniques Are Not Enough; 3: Flawless Consulting; 4: Contracting Overview; 5: The Contracting Meeting; 6: The Agonies of Contracting; 7: The Internal Consultant; 8: Understanding Resistance; 9: Dealing with Resistance; 10: From Diagnosis to Discovery; 11: Whole-System Discovery; 12: Discovering Gifts, Capacities, and Possibilities; 13: Get the Picture; 14: Preparing for Feedback; 15: Managing the Meeting for Action; 16: Implementation; 17: The Elements of Engagement

Notes:

Includes bibliographical references (p. 319-321).

Includes index.

ISBN:

9786613025937

9781283025935

1283025930

9781118000878

1118000870

9781118000854

1118000854

OCLC:

706452070