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Firms of endearment : how world-class companies profit from passion and purpose
- Format:
- Book
- Author/Creator:
- Sisodia, Rajendra, Author.
- Language:
- English
- Subjects (All):
- Strategic planning.
- Business planning.
- Business ethics.
- Social responsibility of business.
- Physical Description:
- 1 online resource (1 v.)
- Edition:
- 2nd ed.
- Other Title:
- How world-class companies profit from passion and purpose
- Place of Publication:
- [Place of publication not identified] Pearson 2014
- Language Note:
- English
- System Details:
- text file
- Summary:
- Today’s best companies get it. From retail to finance and industries in between, the organizations who recognize that doing good is good business are becoming the ultimate value creators. They’re changing their culture and generating every form of value that matters: emotional, experiential, social, and financial. And they’re doing it for all their stakeholders. Not because it’s simply politically correct, because it’s the only path to long-term competitive advantage. These are the firms of endearment . Companies people love doing business with, working for and collaborating with as partners. Since the publication of the First Edition, the concept of corporate social responsibility has become embraced as a valid, important, and profitable business model. It is a trend that has transformed the workplace and corporate world.¿ This Second Edition updates the examples, cases, and applications from the original edition, giving readers insight into how this hallmark of the modern organization is practiced today.
- Contents:
- Intro
- Contents
- Forewords
- Prologue
- Chapter 1 Building Business on Love and Care
- The Power of Love
- What Is a Firm of Endearment?
- FoE Stakeholders
- Identifying the Original Firms of Endearment
- Firms of Endearment vs. Good to Great Companies
- Selecting Companies for the Second Edition
- The Unspoken Contract That FoEs Honor
- The FoE Way
- Endnotes
- Chapter 2 New Age, New Rules, New Capitalism
- The Self-Actualization of Capitalism
- Shareholders versus Stakeholders
- Emotionally Intelligent Management in FoEs
- Finding the Will to Change
- Chapter 3 Dealing with Disorder
- The Communications Challenge
- Chapter 4 Employees: From Resource to Source
- FoEs Put Meaning into the Work Experience
- The Partnership Advantage in Management-Union Relationships
- Building Trust
- The Joy of Work
- Training and Development Are Priorities in FoEs
- Recognition and Celebration Have High Priority in FoEs
- How FoEs View Part-Time Employees
- Connecting Top to Bottom
- The HR Department of the Future
- Benefits That Flow to Shareholders from Doing It Right
- Chapter 5 Customers: Healing vs. Hucksterism
- The New Marketing Paradigm
- A New Consciousness
- It's Not News: Committed Employees Yield Committed Customers
- How Not to Build Trust
- FoEs Are Soulful
- Chapter 6 Investors: Reaping What FoEs Sow
- The Whole Foods Way to Shareholder Wealth
- Who Are Today's Investors?
- The Zen Way of Viewing the Pursuit of Profit
- Bonding Investors, Employees, and Customers
- Shareholder Returns
- Conclusion
- Chapter 7 Partners: Elegant Harmonies
- Measures That Matter
- Stakeholder Concinnity vs. Exploitation
- Making Stakeholders Partners Increases Success Potential
- Collaboration Is More Profitable Than Exploitation.
- The Art of Ironic Management
- Chapter 8 Society: The Ultimate Stakeholder
- Business Values vs. Human Values
- Pirate or Great Humanitarian?
- FoEs and Society
- Chapter 9 Culture: The Secret Ingredient
- The Greatest Place to Work?
- The Primacy of Culture
- Unleashing Organizational Energy
- Setting Organizational Vision: Seeing the Larger Picture
- Nurturing Organizational Values by Building Endearing Cultures
- FoE Cultural Characteristics
- Culture = DNA
- Chapter 10 What We Have Learned
- Distinguishing Traits of Firms of Endearment
- Challenging Industry Dogma
- Aligning Stakeholders' Interests
- Breaking Traditional Trade-Offs
- A Long-Term Perspective
- Organic Growth
- Blending Work and Play
- Rejecting Traditional Marketing Models
- Chapter 11 The Other Side of Complexity
- The Big Challenge of the Times: Transcending a Zero Sum Mindset
- FoE Management Requires Holistic Thinking
- Getting to the "Other Side of Complexity"
- Appendix A: Brief Company Profiles
- U.S. Public Firms of Endearment
- U.S. Private Firms of Endearment
- Non-U.S. Companies
- Appendix B: Interview with Rick Frazier
- Index.
- Notes:
- Bibliographic Level Mode of Issuance: Monograph
- Includes bibliographical references and index.
- Description based on publisher supplied metadata and other sources.
- ISBN:
- 9780133382730
- 0133382737
- 9780133382624
- 0133382621
- 9780133382631
- 013338263X
- 9780133382594
- 0133382591
- OCLC:
- 870904301
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